BFI• Supporting WFH via Skype4B/Zoom & phone• Slack Project: discovery of c600 staff (directorate and email address), writing guides, Slack admin: adding staff to Slack and correct channels, providing support via email, phone and Slack, channel admin, providing reports to management• Updating IT Training Portal with guides, videos and tips• Providing training on SharePoint 2010, Slack, Citrix RightSignature, Citrix ShareFile, Self-Service Password Manager, Zoom and SecureMail for MobilesRPC (Win10 Upgrade)• Laptop upgrade to Windows 10, Office 365, PowerPDF , BigHand Create (Template Management)• Training (new features in both classroom and webinar sessions) and floorwalking support• Update to company intranet (Confluence) - project specific area and main training pagesFarrers• New Joiner Induction, covering planned holiday• Laptop Rollout Project - design and development of training session• Follow-up feedback from Laptop Pilot Group• Design, development and training of Productivity SessionDept. for Transport (SCC)• Lead Trainer for team of 4 completing a Win10 laptop migration for 3,000 staff members• Managing weekly schedule for the team• Design and development for Windows 10 laptop deployment• Model Office (device selection) – device specs, helping staff to select device, recording decisions and next steps• Answering questions from team and staff on various aspects of project• Administration (using SCC Lifecycle), training incoming administrators and covering role• Managing reports for Project Managers• Classroom delivery and floorwalking (London, Hastings, Swansea and Newcastle)Agile Project Trainer (Contract) - BFIIT Learning Coach (Contract) - RPCAgile Project Trainer (Contract) - British Film Institute (BFI)Upgrade Trainer (Contract) - Herbert Smith FreehillsPersonal Development - CDOL (Pass) and COLF (Pass with Distinction) from The LPIProject Floorwalker (Contract) - RPCIT Training Manager (Contract) - Simmons and Simmons

I'm proud to have published my first planner. Supporting people who are looking for help to choose and create the right content channel for them and their business.

Fixed Term Contract - supporting the BFI's rollout of Microsoft365.Continuing to provide online learning and development of courses, supporting documentation including videos in MS Stream.Writing and sending all project and training related communications to the business.