Michelle Keller Email & Phone Number

Waterloo, On, Ca

Waterloo

- Creates customer invoices to be paid through multiple invoicing systems, including QuickBooks, by referencing customer contracts posted within SalesForce application- Resolves billing-related inquiries for customers via email and phone, including invoicing discrepancies, payments, and product returns- Posts customer payments within multiple invoicing systems including credit card payments, EFTs, and cheques- Maintains account receivables for the company by assisting with customer collections and reporting on AR aging, bad debt expense, and AFDA write offs- Assists with account payables by entering credit card expenses, invoices, and employee expense reports, while ensuring required backup is complete with purchase orders and approval forms- Updates capital asset account by posting any applicable additions, disposals, completing a fixed asset continuity, and posting depreciation expense monthly- Reports on monthly churn by compiling data to be distributed to management - Actively participates in various financial planning and operational meetings to assist with new pricing structures and customer promotions within the company

585 Weber St N

- In charge of the Front End Department when the manager is not present- Handles cash and cash deposits from sales - Operates everyday supervisor tasks including cash balancing, and scheduling breaks- Looks over cashiers when ever there are problems or mistakes made- Uses problem solving skills to solve issues with customers- Handles multi-line phones and customer service calls

Cambridge, On

- Performed tax analysis to ensure validity of various tax deductions including meals and entertainment, capital cost allowance, cumulative eligible capital, and legal fees- Completed tax provisions by deriving taxable income from book income using electronic working papers, financial statements, and corporate tax knowledge- Prepared partnership (T5013), corporate (T2), and change of control returns using tax prep software

Waterloo, On

- Processed invoices, cheque reimbursements, deposits, and sales revenues for various societies and businesses on campus - Prepared any needed journal entries, accruals, and month-end adjustments with the knowledge of accounting principles including amortization, wage expenses, inventory adjustments and unearned revenues- Assisted with upcoming audit by organizing all paperwork and making sure all needed back up documents was present and in order- Recognized as a very strong and reliable employee; as a result stayed past co-op term to train two subsequent co-ops, help with heavy workloads, and assist further with audit

- Prepares personal income tax returns to clients - Provides maximum refunds for cleints by applying extensive tax knowledge - Shows excellent customer service skills by answering any questions associated with Canadian tax laws and giving beneficial tax advice to cleints

Bachelor'S Of Accounting & Financial Management

Activities and Societies: Management Consulting Club, Mini Cash Competition, AFSA Stock Simulation

Graduated As An Ontario Scholar, Mathematics, Economics, Business, Accounting