Michelle Larock, Ceds Email & Phone Number

Portland, Oregon Metropolitan Area

Beaverton, OR

• Manage multiple simultaneous software implementation projects for customer accounts from inception to completion for Exterro’s Fortune 500/Global 2000 clients.
• Work with clients and their resources to successfully implement end-to-end e-Discovery workflow management solutions including gathering and implementing technical and business requirements.
• Provide clients with guidance and support in the areas of e-Discovery and insight into the most effective utilization of Exterro technology including mapping existing business processes into the Exterro platform.
• Provide updated and ongoing communication with clients and internally through updating and delivering implementation project plans, writing client reports to communicate client meeting goals and outcomes, and.
• Coordinate closely with internal technical teams to drive solutions for clients, provide product feedback and execute on strategic initiatives.
• Providing web-based and on-site training for clients and their outside counsel and partners.

Hillsboro, Oregon

Intel.com Project Manager for multiple business units/segments including benchmarks, performance, campaign, and the Intel.com homepage. Projects include product launch and campaign coordination, content migration, and content strategy. Maintained and helped create multiple Trello boards to track campaigns and Intel.com homepage projects and updates along.

Portland, Oregon Area

o Work with business unit stakeholders, project managers, web site managers, content managers, project leads, web developers, and graphic designers to publish and maintain web content in support of digital marketingo Manage project, update, and maintenance requests from submission until completiono Guide stakeholders with regards to web content standards.

Portland, Oregon Area

o Supported management of files for global use on a large website including badge images, header and footer, and include fileso Supported near-shore EOL team as a subject matter expert o Posted and validated 301 redirects for the siteo Approved and validated root and response directories along with vanity/short URL requestso Supported the domain management.

Portland, Oregon Area

o Provided qualitative and quantitative content analysis and execution support for site wide effort to end-of-life (EOL) legacy static content on www.intel.com o Helped create and implement a standardized process for removing outdated content from the site including process to ensure minimal impact to the live site due to file removal for both site wide.

Portland, Oregon Area

• Digitally manipulated customer files for digital printing using a variety of programs for both Macintosh and Windows platforms including Adobe Illustrator, Adobe Acrobat, Adobe PageMaker, Adobe InDesign, QuarkXPress.
• Ran two Kodak Digimaster black and white high speed printers along with a Xerox color high speed printer.
• Communicated with customers who had technical questions concerning their files or our company’s ability to manipulatetheir files.