Michelle Larock, Ceds Email & Phone Number

Portland, Oregon Metropolitan Area

Beaverton, Or

• Manage multiple simultaneous software implementation projects for customer accounts from inception to completion for Exterro’s Fortune 500/Global 2000 clients.• Work with clients and their resources to successfully implement end-to-end e-Discovery workflow management solutions including gathering and implementing technical and business requirements.• Provide clients with guidance and support in the areas of e-Discovery and insight into the most effective utilization of Exterro technology including mapping existing business processes into the Exterro platform.• Provide updated and ongoing communication with clients and internally through updating and delivering implementation project plans, writing client reports to communicate client meeting goals and outcomes, and maintenance of data associated with client status.• Coordinate closely with internal technical teams to drive solutions for clients, provide product feedback and execute on strategic initiatives.• Providing web-based and on-site training for clients and their outside counsel and partners.

Hillsboro, Oregon

Intel.com Project Manager for multiple business units/segments including benchmarks, performance, campaign, and the Intel.com homepage. Projects include product launch and campaign coordination, content migration, and content strategy. Maintained and helped create multiple Trello boards to track campaigns and Intel.com homepage projects and updates along with using SharePoint to track global launches and maintain shared planning spreadsheets. Created playbook for dictating how creative assets need to be created and delivered from all internal and external agencies.

Portland, Oregon Area

o Work with business unit stakeholders, project managers, web site managers, content managers, project leads, web developers, and graphic designers to publish and maintain web content in support of digital marketingo Manage project, update, and maintenance requests from submission until completiono Guide stakeholders with regards to web content standards and templateso Negotiate changes and timelines with requestors, coordinating internally to ensure requirements are meto Create actionable work tickets for the development team, both on and off shore, ensuring requests are executed to requirementso Quickly learn and adapt to new segments of the site as well as changes to content management systems and templates while being a subject matter expert for main area of supporto Use Adobe CQ5 (AEM) daily to edit and upload content including construction of web pages using templates and uploading of images, documents, and videoso Primary content manager for Performance/Benchmark content for both client/consumer and data center business groupso Handle page creation and asset management during launches for Performance/Benchmark pages which are legally sensitive and for which content is received very close to the scheduled launch timeo Work under very tight deadlines with large amounts of complicated data and last minute content updates to successfully launch new pages on time for over half a dozen product launcheso Worked with the IT team in the development of a specific benchmark template when current templates couldn't meet the page requirementso Created new design for benchmark pages using new RWD templates without the need for a custom template by using creative problem solving to include needed content in an attractive and functional wayo Migrated hundreds of unique education pages for over a dozen geos (each with their own unique pages) in the CQ5 platform while also supervising and supporting a team of developers working on tight deadlines

Portland, Oregon Area

o Supported management of files for global use on a large website including badge images, header and footer, and include fileso Supported near-shore EOL team as a subject matter expert o Posted and validated 301 redirects for the siteo Approved and validated root and response directories along with vanity/short URL requestso Supported the domain management process and database, working with digital marketing, corporate domain administration, and DNS engineering to track and protect domain assetso Gathered and analyzed utilization data of the CDI web team as well as off-shore resourceso Created weekly, monthly, quarterly and yearly reports with PowerPoint and Excel showing metrics for time utilization and quality of work

Portland, Oregon Area

o Provided qualitative and quantitative content analysis and execution support for site wide effort to end-of-life (EOL) legacy static content on www.intel.com o Helped create and implement a standardized process for removing outdated content from the site including process to ensure minimal impact to the live site due to file removal for both site wide clean-up efforts and KTBR EOLso Deleted over 250,000 files during the initial clean-up scope of removing orphaned and abandoned content in preparation for moving parts of the site into a new content management systemo Wrote and maintained process and training documentationo Trained new resources for EOL process work as well as how to use search tools for web managemento Used Excel, Omniture, WebXM, and Search and Replace (SR32) on a daily basis to create impact analysis reportso As part of the content management system launch (Documentum) helped build new site including both US and Geo pages and traveled to Japan to train developers on new system and help build their site

Portland, Oregon Area

• Digitally manipulated customer files for digital printing using a variety of programs for both Macintosh and Windows platforms including Adobe Illustrator, Adobe Acrobat, Adobe PageMaker, Adobe InDesign, QuarkXPress, Microsoft Word, Microsoft Excel, and PrintShop Mail.• Ran two Kodak Digimaster black and white high speed printers along with a Xerox color high speed printer.• Communicated with customers who had technical questions concerning their files or our company’s ability to manipulatetheir files.