***Please note- The views expressed here reflect only my personal views and are not necessarily the views of my employer*** • Manage the enterprise-wide FirstAmCares Corporate Social Responsibility (CSR) program including in-person, virtual & hybrid • Project manage corporate HR Diversity, Equity & Inclusion (DEI) & corporate DEI communications team• Manage acquisitions by leading a cross-functional HR team through due diligence and onboarding• Contribute to the Fortune 100 Best Companies to Work For application• Assist with employee appreciation week activities

***Please note- The views expressed here reflect only my personal views and are not necessarily the views of my employer***Key Results• Successful and highly rated facilitator (4.8 out of 5) for several leadership programs at corporate and regional levels including creating material on demand• Proactive, positive and effective change management liaison: Workday adoption and performance management transformation (rated best execution by corporate leadership in company history)• Strategically transitioned multiple states to remote HR support• Identified and resolved challenge with small area compensation having nationwide potential~Incident Management Update (Nov. 2017)~Certified in Emotional Intelligence (EQ) facilitating (June 2016)~Strategic Markets Platinum Certification (Feb. 2015)~PDI Profiler and Executive Coaching (Feb. 2014)

Key Results• Implemented new reward and recognition program including researching current budgets to develop and apply vendor website programs geared toward rewarding, retaining and motivating behaviors aligning with business strategies (initial annual savings estimate $36,000)• Proactively created committee to optimize and troubleshoot On Boarding including identifying and creating action plans to remove current systematic inefficiencies• Worked with corporate recruiting and department leaders to create and implement summer 2013 internship program for Maricopa County. The intention was be to establish a small and meaningful program with several AZ departments mirroring the corporate syllabus as much as possible with other states participating in 2014~Certified in Strategic Markets (Sept. 2013)~Emerging Leader Program (April 2013) Rated 4.8 out of 5 by Emerging Leader participant survey

Key Results• Researched and created initial service recognition program• Lead progressive strategy shift towards a positive work environment decreasing previous micromanagement culture• Co-Developed supervisor/manager training with tool kit to improve/increase best practices and upward mobility• Spearheaded turnover project: research and present facts to corporate/executives including ideas to reduce turnover expenses initially saving approximately $80,000 and decreasing attrition by 15%~Certified in DiSC Training (May 2012)~SMART Hiring (Aug 2011)~Incident Management (Nov 2010)

Key Results• Conducted first internal 401(k) audit saving $7,000 annually by proving our participant numbers were lower than recorded therefore making our account below outside audit threshold• Created, administered and maintained supervisor training programs for 18 administrative office managers and 6 directors• Reduced absenteeism by 46% by creating a neutral and fair occurrence policy• Completely revamped company wide evaluation system: aligned review questions with each updated job description, and combined staff on one form per branch to establish a true ranking process• Co-developed online/computerized evaluation system to email 1,700 plus agents saving over $800 annually in supplies and labor• Reworked policy manuals into 6 different position types, updated job descriptions, bonus programs, and evaluations for over 125 employees/managers