Drive innovative strategies that support current and prospective customers and ITHAKA’s long-term sustainability.Develop and implement strategic engineering strategy in tight alignment with the product strategy and ITHAKA’s Objectives and Key Results (OKRs).Attract and retain top talent to develop and nurture a diverse, high-quality technology organization.Promote open communication, transparency, an inclusive work environment, continuous innovation, and recognition for excellent teamwork and great performance.Model and champion the agile and DevSecOps mindset, operational excellence, and organizational values.Create and maintain a culture of customer focus and operational excellence, ensuring healthy partnerships with other departments and products.Help Engineering leaders develop, align, and lead diverse, high-performing teams and inspire those teams to meet aggressive goals and seek out innovative approaches.Coach, mentor, and manage engineering leaders.Own the impact of the Engineering department, ensuring regular delivery of high-quality software and efficient, cost-effective day-to-day operations.Establish and manage technology roadmap, negotiate conflicting priorities with stakeholders, and cultivate a partner-oriented mindset to achieve organizational goals.Ensure the security, reliability, scalability, sustainability, and effectiveness of product platforms and enterprise infrastructure, including AWS services and costs.Ensure rapid resolution of application operational issues, appropriate triage and prioritization, and excellent communication with affected stakeholders.Maintain productive working relationships throughout the organization and with external stakeholders.Build and maintain strong relationships with vendors and partners while meeting financial, strategic, and DEI goals.

Leading Bloomberg Industry Group’s product development DevSecOps teams, Data Engineering, Machine Learning, Product/Web Analytics, News, Publishing tools and Incident Management organizations to develop and enhance Bloomberg Industry Group's multiple product lines i.e. Bloomberg Tax Research, Bloomberg Tax Software, Bloomberg Government Contract, Bloomberg Government Affair, Bloomberg News, Bloomberg Publishing platform etc.

Manage multiple groups of technical leaders and professionals.* Responsible for providing technical leadership and direction around web, mobile and social media technologies within The College Board’s Business Technology organization.* Build and manage technology organization with multiple Agile/DevOps teams. * Responsible for solution architecture, technology implementation decisions and oversight of application development, quality assurance/testing and Content Management System (CMS) organizations. * Responsible for working with the leadership of the organization to drive the continual evaluation of the development processes, technology tools and web technology roadmap to support the evolving needs of The College Board across the internet and new media channels. * Provide technical thought leadership and direction throughout the development lifecycle including the evaluation of various technical implementations and tools at the early stages of projects that best meet the needs of the initiative while strategically supporting the technology direction and advancement of the group.* Evaluate and manage vendor relationships as it relates to technical services being provided as well as software vendors supporting our organization.* Oversee a web technology assessment and roadmap that identifies the current technology needs and develops a plan for continue to enhance our ability to support the needs of the business.

Recruited into the Geospatial Information sector to build a software engineering organization, launch SaaS model, and deliver services to a growing customer base. Named a leader in a newly formed product development group to identify solutions, innovate new products and lead rapid go to market cycles. * Lead a group of technology leaders in Web/dissemination, Business Process Management, Image Processing, Software Integration and Testing areas.* Led a multi-cloud infrastructure program to integrate enterprise wide SOA services into different workflows/business processes utilizing Amazon cloud services, workflow/BPM tools and Agile process etc. * Scaled technology design/delivery to support rapid growth through major contracts with government, commercial and international customers.* Developed strategic analysis, risk assessment and resource optimization model for rapid design and launch of next generation solutions.* Established technology stack and roadmap, and agile/scrum processes, which accelerated the quality, productivity, transparency and velocity of development lifecycle significantly.* Consolidated 7 configuration management systems, introduced continuous integration, connected lifecycle artifacts, streamlined build/deployment, and established traceability from requirements to testing.* Led the team developed Open Geospatial Consortium (OGC) compliance platform to “geo-enable” web, wireless and location-based services, and mainstream IT applications.

Diversified high-tech experience into Bioinformatics as a “go to” leader to turnaround a high-profile, contentious relationship with the National Cancer Institute. Appointed the head of Cancer Biomedical Informatics Grid (caBIG®) Tissue Banking and Pathology Tools sector for a multi-year National Cancer Institute (NCI) contract. Composed request for proposal (RFP) and statement of work (SOW) processes for subcontractors.* Won a PMO Reorganization Award for quickly turning around a difficult situation, and introducing effective management, clear communication and disciplined processes.* Leveraged strategic relationship building to re-establish client trust and respect.* Chaired the Software Evaluation Committee providing leadership for the review/selection of vendor proposals and management guidance over the entire software development lifecycle.* Directed 15 subcontractors design of a cloud-based infrastructure offering distributed, interlinked, shareable connections across the government, academic, non-profit and industry cancer research community.* Served as caBIG Tissue Banks & Pathology Tools (TBPT) Workspace Technical Lead. Shaped the strategic direction and technology roadmap, and shared best practice on next generation development strategies.* Collaborated with caBIG® leaders on development of medical cloud infrastructure for institutes worldwide to share information and accelerate new discoveries and approaches for cancer detection, diagnosis, treatment and prevention.* Advanced an open development, open-source, open-access environment leveraging virtual teams and workspaces to build a large-scale, cross-organization, multi-country Service Oriented Architecture (SOA) cloud platform.* Established web-based knowledge centers and LISTSERVs to promote cross-institute, cross country information sharing on emerging/available bioinformatics applications, and data.

Built and directed a 30+ member team including multi-cultural offshore talent in India and Latin America. Controlled up to $5M in budgets.* Won “Breakthrough” and “Stellar” leadership awards, and 4 J.D. Power product and service awards.* Changed technology model and vision/roadmap, and achieved the highest quality delivery of multiple releases under accelerated timeframes.* Built the company’s most productive teams with zero turnover through coaching, motivation and leadership by example.* Led customer service engineering teams, established integrated sales/service platform, and created a value-added profit center.* Teamed with industry leaders on engineering, integration and customization of commercial-off-the-shelf (COTS) software to address multiple business objectives.* Turned around over-due, over-budget project and launched eCommerce storefront within 60 days.* Developed Dynamic Merchandise customer experience engineering tool, and drove 35% increase in multi-product sales.* Designed Do It For Me (DIFM) eCommerce and SEO/SEM system with first-ever Siebel workflow management integration. Generated $10M in annual revenue.* Innovated BPM solution by repurposing Siebel CRM workflow module. Increased workforce efficiency 30% and avoided millions in software licensing/maintenance fees.* Created a Customer Experience Monitoring System with real-time call volume monitoring using Statistics Process Control Model, and automated executive/operating team notifications.* Designed a multi-level Sales Incentive Compensation System.* Implemented Financial Fraud Management system, saving $2M+ annually.

• Built company’s most productive engineering team, expanding from one person to 20 ~ 30 people team, with minimum turnover within the core group. Managed multiple cycle software development releases. • Assembled and orchestrated team that built e-commerce Web site in eight weeks. Solid, scalable architecture still functions as main revenue channel and withstood many years of continual enhancements

• Led design and development of wireless design tool and wireless post-processing analytical tool (CellQuest) for scan-receiver and test phone data. • Monitored and participated multiple iteration life cycles from requirements, analysis, design, implementation, test phases, to release and maintenance.