Responsible for a wide range of tasks supporting the day-to-day operation of the organization and ensuring each function is completed efficiently and effectively through self-motivation. Creating a welcoming experience for clients whether in person or on the phone. Coordinating with an array of vendors to manage building needs such as cleaning, fire safety code compliance, alarm systems as well as office suppliers to maintain an effective office. Assist in coordinating office events from planning to execution. Human resource portion of the role encompasses review of resumes, interviewing, onboarding and benefit enrollment.

Took advantage of the time off to focus on professional development and personal projects after the Hallmark Cards, Inc covid layoff.

Managed Hallmark’s sample library of all of Hallmark’s retail products for the purposes of photography, retailer ads, marketing, commercials, account visits, presentations, product managers, etc.Oversaw a library for more than 4,000 stock numbers with increasing demand for samples, fixtures and dealer service items while carefully considering company resources. Managed more than 500 requests for samples, fixtures, and dealer service items from many of Hallmark’s 3,000 employees annually. Since 2005, the sample library stock increased from 1,000 to over 4,000 stock numbers.Regularly met the needs of the business within constraints due to department time, capacity, and resources.Contributed to many diverse projects such as Atlanta business update, account visits (Walgreens, Walmart, Kroger, H-E-B, etc.) Comic Con, Canada exhibit, etc. by providing samples, fixtures and dealer service items to make these presentations come to life.Collaborated with business partners throughout the company to provide process education and find efficiencies.

Maintained samples, signing and mock-ups for all catalog samples. Produced daily availability reports to aid in photography and retailer presentations. Ordered product and graphics in an effort to meet business needs with short time frames and high demand. Since 1997 the sample library stock increased from 200 to 750 stock numbers.