Michelle J. Email & Phone Number

Beaverton, Or, Us

Beaverton, Or

• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions • Assisted customers in understanding their insurance policies and the claim process, providing guidance and support • Utilized Microsoft Office for various task including data entry, project management, email communication, and data analysis • Assisted with billing inquiries and processed customer payments • Verified coverage details with insurance providers to ensure accuracy and minimize claim rejections • Provided support to accounts receivable team • Streamlined data entry processes while maintaining a high level of accuracy in data entry and payment processing.• Informed customers about billing procedures, processed payments, and provided payment option setup assistance • Demonstrated excellent communication skills in resolving product and consumer complaints • Utilized data entry skills to accurately enter information into the company database.

Beaverton, Or

• Developed key customer relationships to increase sales • Established customized sales techniques to successfully sell and upsell services to new and existing clients • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets • Collaborated with cross-functional teams to meet targets and achieve sales objectives • Pioneered unique sales techniques to elevate customer satisfaction and retention.