Michelle Macleod Email & Phone Number

Kirkland, WA, US

Remote

• I joined Lululemon as the AWS Cloud Foundations Program manager and soon took on the responsibility for Azure Foundations and FinOPS. During my initial 18 months, I worked as the Program/Product Manager for Cloud.
• Planned & Executed cloud foundation intake process.
• Outlined Cost Optimization Efficiency standards and Best Practices
• Lead technology-wide projects and program delivery.
• Established measurable performance indicators in the form of KPIs, metrics, OKRs, survey results, and SLAs.
• Evaluate new work requests and built strategic roadmaps, including a support model to facilitate increasing support and professional service requests across Cloud Foundations.

Building the foundation of your life, and connecting the dots to establish priorities and goals to live your best Life!

United States

• I joined Amazon as a Sr. Program Manager and was converted to a full-time employee after 4 months. I took on the Sr. Technical Program Manager role to oversee the Network backbone refresh project, which involved.
• TPM – TransAtlantic Commodity Based Fiber Program
• Technology Mentor with Mentor/Mentee Program to foster emerging talent.
• Product Owner – Commodity Sparing Hub
• Program Manager – FNC Engineering Design Team
• Program Manager – FNC Commodity Gear Deployment Globally

Greater Seattle Area

• Technical Program Manager for Virgin/Alaska Integration at airports, maintenance facilities, and VX flight simulation sites. Managed Portfolios for Network, Service Delivery and Security for Virgin/Alaska ITS.
• Anycast DNS Project
• Product Owner - Ease Hybrid Solution
• Product Owner - SSC&P: POC
• Virgin/Alaska Data Center Connectivity & Integration
• Security Portfolio Integration & Patching

Greater Seattle Area

• Recognized at F5 for discovering potential problems and mitigating the problem before it became an issue or risk to the project.Program/Portfolio Manager for Network, Security, Operations and Infrastructure..
• Portfolio leadership for $65M + Infrastructure portfolio with 3 teams; Infra, Network & Security
• Strategic planning for Cloud & NGDC Migration of 135 business critical applications
• 3 Data Center build-out & Infrastructure Migration
• Define requirements for Infrastructure Migrations
• Outlined Program for DR-CAM (migrate all core F5 applications, address tech debt, upgrade and establish disaster recovery best practices.)

• Transitioned from Network & Security Leadership to Program/Portfolio manager before transitioning to Director PMO.
• Aligned program work over to budget trackers to align with financial management processes and business alignment. Allowing customers, the ability to track amount spent as project/programs deploy.
• Outlined Communication strategy to across organization to report out progress, KPI’s, metrics, risks and all pertinent information.
• Portfolio Leadership for $98m Network, Security & infrastructure portfolio, with 8 teams that enabled infrastructure and professional service teams to be successful.
• Utilized Adaptive Resource Management
• Outlined new and existing portfolio offerings that aligned with vision of Business Creating an iterative process for updating.

Professional Services

• Started with Environtec as Network & Security Manager with 32 direct reports working my way to Director of Network & Security. Focusing primarily on data center design, migrations, network roll-outs, internal.
• Evaluation manager for existing and future projects to align with strategic growth and company initiatives.
• Build, develop and lead Change Management process for network, security and infra to streamline change process and improve up time 18.6% from 80.2%.
• Outlined process to focus on operations management for mid to high growth companies.
• Managed Environment for a Pet Food Company to design a data center around the company’s existing data center with little to no scheduled down time. Performed capacity planning and infrastructure forecasting to ensure.
• Portfolio Stakeholder Engagement model for feedback utilizing, surveys, feedback, CoP, and planning activities.

Dallas/Fort Worth Area

Crew Chief F15E