• Manage projects in an Agile workstream that delivers digital promotions, sweepstakes, and instant win games by managing internal and external stakeholders and timelines. • Responsible for development and control of project plans: creation of user stories, supervision of tasks, prioritizing of backlog, managing promotional risk, adherence to internal and external deadlines, and preparation for reporting progress to key stakeholders.

Client Service Manager | Global Pay and Subscription, Airlines

• Manage critical path and oversee timeline for physical product (UHD/BD, DVD) and iTunes Extras. Troubleshoot any production timeline issues with domestic and international distribution and operations teams. Manager vendors create SLA’s and oversee authoring, conduct localization and delivery of first window components.• Review all related packaging materials to ensure accuracy of specifications on final printed product.• Consult with marketing and sales teams about product viability and offer feedback as requested. • Build workflows that continuously optimize the execution of projects and drive effectiveness while staying in budget and on time to market.• Lead customer care, reviewing consumer complaints and providing feedback to sales, customer care team and distribution and manufacturing groups.• Close information gaps by reporting on projects in the pipeline, current capacity, roadblocks and risks.• Oversee the daily output of up to 4 team members; coordinated training and provided mentoring.• Subject Matter Expert on purchase ordering system.• Create departmental documentation on use of digital asset management systems and workflows.

• Supervised the planning, scheduling and delivery of localized printed marketing materials and digital assets for distribution in over 100 markets on behalf of Sony Pictures Home Entertainment.• Troubleshot any issues or missing materials to complete finished files.• Worked with local territories on scheduling and planning releases, marketing materials and finishing packaging.• Coordinated with creative, marketing and operations departments to determine source file due dates and insure on-time completion of international deliveries.• Ordered and managed translation and localization process of 30+ languages.• Led three-person managerial team onsite at Sony Pictures on behalf of 360 Solutions.

• Managed schedules, budgets and fully localized deliverables of over 24 internationally dubbed languages for theatrical releases, broadcast and other home entertainment content.• Successfully cleared backlog of over one million dollars in outstanding invoices.• Supervised a team of 3 dubbing coordinators.• Created VTK’s, booked voice actors, collaborated with clients and dubbing directors on creative strategies.• Managed day-to-day production of Mattel, AETN, Universal and other accounts.• Managed onboarding of new broadcast and digital platforms and oversaw final creation of broadcast masters.

• Managed schedules, budgets and deliverables of DVD and Blu-ray titles for Universal Home Entertainment. • Managed day-to-day production of Mattel account. • Worked with internal and external post-production companies to order all DVD and Blu-ray submasters, subtitles, audio streams and other assets for Domestic Home Entertainment release.• Oversaw quality control to ensure that all product was up to the Universal and Deluxe high standard before DVD and Blu-ray release.

• Managed schedules and deliverables of various new media projects.• Acted as Executive Assistant to CEO & VP of Business Development.

• Acted as primary internal and external client contact for the Technicolor Research and Development Group.• Developed and maintained production schedules and documentation of all R&D projects.• Assigned tasks and managed the daily operations of personnel within the department.