Michelle M. Email & Phone Number

Chicago, Illinois, US

Chicago, Illinois, US

Chicago, IL, US

Nassau, Bahamas, BS

Contract

Schiller Park, IL, US

Director of Event Technology at Le Meridien Dania BeachOpening and operating a new hotel in Dania BeachOversee operations and sales processes Train and manage team members Manages financial processes Responsible for hotels event technology success

Schiller Park, IL, US

• Manage sales, operations and production at PGA National Resort, Marriott Harbor Beach, Waldorf Astoria Boca Raton Resort, and the Westin Beach Fort Lauderdale
• Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures
• Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time
• Work with Sales Directors to create effective sales strategies to maximize revenue per-event for assigned customers including up sell and cross-sell opportunities
• Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development

Los Angeles, CA, US

• Lead in guest service by displaying kindness and organizational skills
• Millennial experience coordinator
• Oversee merchandise operations to proactively avoid event crisis (Rolling Loud Los Angeles, Beyond Wonderland Los Angeles, EDC Orlando)
• Collected money and fulfilled requests for EDC Orlando production

Corona, California, US

• Attend events to showcase brand
• Promote sales and growth of Monster
• Entice purchase decisions by sharing enthusiasm and product knowledge
• Taught methodology to new employees
• Uphold brand imaging in all communications

Orlando, FL, US

• Compiled and reviewed Request for Proposals
• Fulfill requests, exceeds expectations through interpersonal communication
• Construct, negotiate and contract for large corporate events

Lake Buena Vista, Florida, US

• Plan and produce ultimate guest experience
• Resolve guest issues helpfully and cheerfully with strong knowledge of company policy
• Develop floor plan setup, manipulate CAD design with creativity
• Passionate consideration with event details and procedures

As an Office Aid at an accounting firm I have completed day to day tasks such as basic book keeping, working with payroll taxes, answering phones, scheduling appointments, acting as the customer services department, and compiling tax files to be prepared for tax returns.

Chicago, IL, US

• Stagehand and manage large scale events including: Beyoncé, COPA: America, Coldplay, Greg Allman, Cheap Trick, Peter Frampton, Steely Dan, Heart, Josh Groban and more
• Perform VIP planning, supervising and staffing
• A&R for Soldier Field VIP Suites, manage celebrity visits
• Service venues such as Northerly island, McCormick Place, Horse Shoe Casino, Lincoln Park Zoo and Navy Pier (the Midwest’s #1 tourist attraction)

Brokerage Licensing, Real Estate

Bachelor'S Degree, Meeting And Event Planning

Bachelor'S Degree, Hospitality Administration/Management

Ryt200, Yoga Teacher Training/Yoga Therapy