Michelle Marthia Email & Phone Number

Salt Lake City, UT, US

- Serve as first point of contact for nearly 150 employees in five different locations - Supervise and train three direct reports and evaluate performance. Hire and train new employees - Negotiate and purchase office supplies/furnishings, establish purchasing procedures, and build relationships with vendors - Plan, organize, and execute multiple company.

Greater Salt Lake City Area

- Created a not-for-profit organization to provide free professional photography sessions to those facing life-altering illness- Partnered with local hospitals, support organizations, volunteer staff, and board of directors to accomplish the organization’s mission - Managed all participant interactions within the scope of HIPPA regulations- Recruit and.

Greater Salt Lake City Area

- Developed a business to offer guidance, planning, and support to those facing the emotional challenges of illness and end of life - Managed all client interactions within the scope of HIPPA regulations - Manage all accounting and administrative functions related to a small business- Effectively communicated based on participant needs and sensitivity.

- Developed customer experience and retention plan as Metro experiences rapid growth and future sale- Recruited, hired and trained new dispatch team members with the goal of improving the organizational culture - Established customer service standards for dispatch team- Evaluated and improved team continuity and culture, liaison between staff and executive.

- Oversaw daily operation of the main office; all administrative functions; AP/AR- Edited and formatted technical client reports for State and Government agencies- Created and maintained all client job files with project and budget tracking- Managed company’s technical library and database

- Executive Assistant to the GM of the Market Sales Organization- Organized and calculated complex monthly commission reports for payment, maintained the highest level of confidentiality- Generated daily/monthly quota attainment tracking reports for 20 Account Executives and four Sales Managers- Researched existing processes for areas of improvement and.