As Church Administrator, Michelle collaborates with the Senior Pastor, church leadership, members, volunteers, partners, and consultants to develop efficient, engaging, and innovative ways to serve families and increase awareness of the church’s work and its affiliated non-profit ministries. Communications/Creative Services: Design, create content, and edit collateral for print and web, including brochures, flyers, e-mail marketing, videos, and digital signage. Manage website and oversaw re-design. Oversee management of social media. Event Planning: Manage fundraising and community outreach events across print, digital, and attendee experience. Conduct donor and community outreach to promote events. Negotiate venue and vendor contracts. Manage budgets. Oversee volunteer recruitment and training. Obtain required permits. Collaborate with public relations consultant to identify relevant media contacts and appropriate story angles.Operations: Ensure that church is in compliance with city and state regulations related to facilities. Schedule inspections and maintenance. Manage facilities-related vendors. Serve as liaison for property and vehicle insurance provider. Purchase and renewal of technology platforms and licenses.Community Engagement: Work with external partners, including government agencies, companies, and community-based organizations to design events that benefit community members, including vaccination clinics, shred events, and community fairs.Administration: Prepare donor acknowledgements and annual tax letters for contributions to church and related entities. Manage Senior Pastor’s calendar and church calendar. Maintain church membership database. Supervise part-time staff and interns. Recruit and manage volunteers.

Manage program registration process and system. Oversee program external partnerships. Assist with management of day-to-day operations, including scheduling and staff. Assist with payroll processing. Oversee program in absence of Director. Communicate with parents on issues of student progress, behavior, and program updates. Teach dance and theater classes in absence of instructor. Serve as Stage Manager for summer production.

Events: Managed the organization’s major events and meetings, working collaboratively with internal departments. Negotiated venue contracts and booked event space. Served as the point of contact for all venue technical staff. Managed event budgets. Coordinated all aspects of event, including catering, audiovisual needs, materials, volunteer recruitment/training, etc. Developed event management standards, tools and resources. Supervised department interns.Youth Engagement: Oversaw youth engagement efforts to ensure that youth voice was incorporated into organizational initiatives. Ensured that the organization’s high profile events included youth presence. Prepared youth to sit on external committees and speak at events. Interviewed youth, produced stories to show programmatic impact to funders.

Worked with organization’s leadership to determine communications and marketing priorities. Ensured that the organization was accurately and effectively represented publicly; developed Communications and Marketing Plan. Developed and maintained products that told the story of the organization’s work to multiple audiences, in conjunction with appropriate departments. Managed the work of the department, including establishing production calendars. Managed department budget. Supervised department staff and interns.

Coordinated public relations efforts with other departments including events, employer recruitment campaigns, media outreach and content for social media. Coordinated publication development from conception to distribution. Represented Communications Department on internal and external committees. Ensured timely publication of news via organization’s websites. Interviewed youth, produced stories to show programmatic impact to funders. Generated reports on media coverage. Reviewed and proofread materials. Supervised department interns.

Compiled, wrote, and edited narratives describing PYN to a variety of audiences. Organized and managed data and files. Wrote summaries and briefs of research and news articles. Maintained mailing lists and produced mass mailings. Coordinated with partner organizations on joint communications efforts. Interviewed youth and stakeholders, produced stories to show programmatic impact to funders.

Managed afterschool and arts education programs. Oversaw the management of youth pre-professional dance ensemble. Planned theatrical and community events. Recruited, trained, and supervised program staff. Created copy and designed collateral materials for programs and events. Interacted with funders, clients, youth, parents, and partner organizations. Provided scheduled and impromptu dance and theater instruction. Represented the organization in the public.

Created copy for brochures, print advertisements, and the website. Composed press releases. Worked with Graphic Designer to produce marketing materials. Conducted focus groups. Solicited businesses and cultural organizations to participate in the Diamond Subscriber Benefit program. Supervised the American Express College Night and University Ambassadors programs.