Michelle Matthews

Michelle Matthews Email and Phone Number

Chief Client Whisperer at Mischievous Wolf @ Mischievous Wolf
Michelle Matthews's Location
Bristol, England, United Kingdom, United Kingdom
Michelle Matthews's Contact Details

Michelle Matthews work email

Michelle Matthews personal email

n/a
About Michelle Matthews

Michelle Matthews is a Chief Client Whisperer at Mischievous Wolf at Mischievous Wolf. She possess expertise in teamwork, communication, marketing communications, creative direction, leadership and 15 more skills. Colleagues describe her as "Michelle joined the team at Chatham as part of our intake for Christmas 2005. Her bright personality and enthusiasm instantly set her apart from her colleagues, which made her an obvious choice when deciding who to offer permanent contracts after the Christmas period. Michelle demonstrated excellent customer service, taking ownership for her role within the "customer journey", whilst also encouraging her colleagues to do likewise. It was a pleasure to have her as part of our team."

Michelle Matthews's Current Company Details
Mischievous Wolf

Mischievous Wolf

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Chief Client Whisperer at Mischievous Wolf
Michelle Matthews Work Experience Details
  • Mischievous Wolf
    Client Services Director
    Mischievous Wolf Aug 2023 - Present
    Bristol, England, United Kingdom
  • Oakwood Agency
    Group Account Director
    Oakwood Agency Aug 2018 - Aug 2023
    Bristol, United Kingdom
  • Oakwood Agency
    Account Director
    Oakwood Agency Jan 2017 - Jul 2018
  • Oakwood Agency
    Senior Account Manager
    Oakwood Agency Jan 2015 - Dec 2016
    Bristol, United Kingdom
  • Oakwood Media Group
    Account Manager
    Oakwood Media Group May 2013 - Dec 2014
    Bristol, United Kingdom
  • Oakwood Agency
    Account Executive
    Oakwood Agency Jun 2011 - Apr 2013
  • Mattel
    Marketing Assistant & Sales Assistant (Internship)
    Mattel Jun 2009 - Sep 2010
    Maidenhead
    Marketing AssistantWorking on the Girls Division (Polly Pocket, Barbie, Disney Princess, My Baby and a new launch - Monster High). My roles included:• Current season trade and consumer marketing activities including TV advertising and schematics, print and online advertising, retail promotions and instore execution. • Tracking brand performance and developing reports including current figures on sales and promotions, and recommendations for continued growth.• Planning new season range and product development and presenting to Senior Management and the Sales Team, followed by the Retailer buyers to achieve 'buy in'.• Researching into relevant competition and discovering how and where to improve own brands.• Working closely with Mattel’s designing agency, Oakwood and advertising agency, Ogilvy, creating briefs and managing campaigns for Polly Pocket and Barbie. • Preparing and participating in Consumer Exhibitor Shows including The Baby Shows and The Gadget Show.Sales AssistantWorking on two of the UK's largest Toy Retailers, Argos and Tesco focusing on the Boys Division (Hot Wheels, Matchbox, and Boys Entertainment including Cars, Toy Story and WWE). My roles included:• Working closely with Oakwood (Mattel's designing agency) on the retailer catalogue pages which are one of their most important marketing tools. Managing the process from start to finish including input on design.• Tracking the weekly performance of own brands and recommending ways to improve sales and specific retailer growth.• Organising and running Mattel's stand at the Argos company Conference - displaying and presenting our Top Toys for Christmas to the retailers’ H.O. Buyers and Store Managers. • Compiling and presenting a Games presentation to help enhance retailer buy in.
  • University Of Surrey
    Social Secretary
    University Of Surrey Sep 2008 - May 2009
    Guildford, United Kingdom
    • Work within a team of students to help issues be brought forward and made aware to the head of faculty.• Help to influence changes making a difference both inside and outside of lectures.• Introduce a positive ‘student to lecturer’ relationship.
  • University Of Surrey
    Student Representative
    University Of Surrey Apr 2007 - May 2009
    Guildford, United Kingdom
    • Work within a team of students to help issues be brought forward and made aware to the head of faculty.• Help to influence changes making a difference both inside and outside of lectures.• Introduce a positive ‘student to lecturer’ relationship.
  • Home Retail Group Plc
    Argos Customer Advisor
    Home Retail Group Plc Nov 2005 - May 2009
    Chatham/ Guildford
    • Interfacing with customers for sales, returns and enquiries.• Delivery receipt and warehouse stock management.• Designed and implemented a new jewellery management system.• Responsible for handling cash from tills to safe.• Use an in-house computer system to coordinate orders between shop floor and stockroom.• Delegate essential tasks, ensuring staff are correctly positioned to handle fluctuations in service levels.• Promotion of catalogue.
  • Medway Council
    Play Scheme Leader For Disabled Children
    Medway Council Jul 2005 - Aug 2005
    Gillingham, Kent
    • Developed valuable skills in how to work with children with varying disabilities.• Worked with a team to create a positive atmosphere.• Make sure there was a safe environment for children to play in at all times.• Organise events that had hidden learning agendas.• Responsible for all physical needs of children (preparing food to changing nappies).

Michelle Matthews Skills

Teamwork Communication Marketing Communications Creative Direction Leadership Strategic Thinking Marketing Organization Problem Solving Presenting To Clients Integrated Marketing Sales Negotiation Creativity Computing Responsible Crm Customer Service Customer Relationship Management Advertising

Michelle Matthews Education Details

Frequently Asked Questions about Michelle Matthews

What company does Michelle Matthews work for?

Michelle Matthews works for Mischievous Wolf

What is Michelle Matthews's role at the current company?

Michelle Matthews's current role is Chief Client Whisperer at Mischievous Wolf.

What is Michelle Matthews's email address?

Michelle Matthews's email address is mi****@****ncy.com

What schools did Michelle Matthews attend?

Michelle Matthews attended University Of Surrey, Fort Pitt Grammar School.

What skills is Michelle Matthews known for?

Michelle Matthews has skills like Teamwork, Communication, Marketing Communications, Creative Direction, Leadership, Strategic Thinking, Marketing, Organization, Problem Solving, Presenting To Clients, Integrated Marketing, Sales.

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