Michelle Mccallum Email and Phone Number

I have over 20 years experience in mortgage processing. Most recently, I was a Senior Loan Processor and part of a nationwide mortgage layoff at a large bank. Strong attention to detail, accuracy, and organization are my top strengths. My extensive mortgage processing background included not only credit and documentation analysis but several cross-over functions as well. I'm highly motivated and possess effective time management skills, as I've worked remotely for the past few years while exceeding company goals. I have extensive knowledge in reviewing and analyzing both internal and external documents for home loans, fraud and compliance, including application/loan fraud, elder abuse, OFAC, CFPB, ADA, CIP, USA Patriot Act, Bank Secrecy Act & Money Laundering, and lending regulations such as Reg B, Reg Z, TRID. Continuous training and testing, along with strong analytical skills, have aided me in meeting and exceeding company expectations for quality/compliance adherence, production, and customer service year after year. I excel in customer service and interpersonal communication, both written and verbal. My background includes experience in leading and managing teams, including recruiting, coaching and mentoring, performance reviews and employee development, and developing and executing organizational plans and projects. Technical: Excel, Word, specific loan systems of record (CORE/LIS), NMLSR ID#1559454, prepared to take FINRA Series 7/66/SIE