Michelle Mendes Email & Phone Number

Baltimore, MD, US

Rockville, Maryland, United States

Responsible for building a technology-enabled service to help patients take medication. Oversaw program development, operations, hiring, technical documentation, and clinical and support staff management. Managed a team of 40+ individuals (combination full time employees and full time contractors) who facilitated the operations 46 customers that.

Baltimore, Maryland Area

Baltimore, Maryland

Supervised emocha’s brand, reputation, and communications strategy to facilitate growth and serve new markets. Managed all aspects of communications and marketing, such as media relations, content development, event management, stakeholder engagement, and digital media. Led communications efforts surrounding NIH Small Business Innovation Research.

Served as a senior communications advisor, developing and executing an agency-wide communications plan to improve health in Baltimore City, eliminate disparities, and establish the department as a public health leader.Expanded national media presence, securing coverage in PBS NewsHour, NPR, The Hill, Politico, USA Today, STAT, Buzzfeed, Fusion, New York.

Washington D.C. Metro Area

Developed and implemented strategic communications activities for health advocacy programs, including Pew’s state-based dental and federal school nutrition policy campaigns. Responsible for translating health care research and policy into accurate and compelling narratives.Established a relationship with the USDA that resulted in the agency’s adoption of.

Washington D.C. Metro Area

Conducted media relations, participated in grassroots outreach initiatives, and supported search engine optimization efforts for federal government and private sector clients.Supported U.S. Department of Health and Human Services with a national communications campaign to encourage adoption of health IT and meet meaningful use standards for EHRs..

Provided real-time monitoring and analysis of online discussions about clients.

Developed content for the hospital's print and online resources, including the quarterly newsletter, Patient and Visitor web page revamp, and Facebook and YouTube accounts. Supported the hospital's special events through venue research, on-site logistics coordination, and volunteer recruitment.

Assisted in the development of the organization's communication strategies, strategic plan and fundraising initiatives. Accomplishments included fostering relationships between the organization's executive director and local business and non-profit leaders, connecting the organization to potential donors, and identifying key stakeholders in the community.

Managed a team of four HR assistants and handled student employment activities throughout the department. Responsible for developing and implementing student recruitment initiatives, maintaining personnel information, and processing employment contracts. Accomplishments included planning and executing the department's first Terp Transportation Fair, which.