Michelle (Mick) Lee Email & Phone Number

New York, NY, US

New York, NY, US

Chief is the only private membership network focused on connecting and supporting women executive leaders.

Ashburn, Virginia, US

Procurement and Corporate Services - Travel, Conferences, Strategic SourcingHR, Learning and Development, Risk Management & Compliance, Corporate LegalTalent Optimization, Employee Engagement & CultureBoard of Directors Liaison and Head of Communications

New York, NY, US

• Travel, Aircraft Fleet, Corporate Card Program, Executive + Employee Dining, Pantry, Reception + Catering, Mail + Distribution Services, Accounts Payable.Proud to have worked with an incredible global team to.
• Consolidated, managed and transformed programs, developed governance, corporate policies and procedures, aligned targets and business plans.
• Developed budgetary controls resulting in vendor negotiated savings with reduction in spend in excess of 40%.
• Selected to serve on bank wide COVID Response Executive Taskforce (March 2020 to March 2022)
• Avoided layoffs by completing staffing assessment at the start of COVID and office shut down, to leverage transferable skills and second all staff to partner departments during office closures
• Created centrally managed Corporate Services Return to Office experience/communications for 55k+ employees, contractors and clients balancing health and safety, communications and the experience returning to in person.

Darien, CT, US

Served as Executive in Residence to assess existing and potential client companies with a focus on the hospitality industry. Conducted deep dive analysis and reviews on sales pitch, business development, talent management and optimization programming, expense management and risk mitigation.

After 20+ years in Wall Street, in 2014 I began to work on a diverse number of projects to feed my entrepreneurial spirit.Created a project execution consulting practice to deliver client solutions with a focus on procurement, chief of staff, communications, operational efficiencies, hospitality, shared and corporate services and expense management.

Dallas, Texas, US

• Responsible to launch a project to commence the path to transformation of shared services operations and strategic meetings management for a $2 billion+ family and employee-owned organization.
• Led process re-engineering and re-structure for corporate travel, domestic and international mobility programs, events, and meetings, creation of long-term project plans for prospecting clients through final payment.
• Created governance and structured project plans; entrepreneurial leadership style led direct team of 30 and overall team of 200+ enterprise leaders
• Leveraged synergies of existing talent in the organization and facilitated collaborative efforts with a collective focus to continue to deliver for clients
• Identified multiple millions in annual savings and clear path for the next 5 years+

New York, New York, US

• CITIGROUP, New York, London, Managing Director 10/2009 - 11/2014 Head of General Services, Procurement and Global Travel (Promoted) 11/2013 - 11/2014 Communications and Chief of Staff Expense Management (Promoted).
• Achieved economies of scale with strategic sourcing approach to Procurement for Travel, Corporate Card, Presentation Technologies, Reprographics, Distribution (Mailroom) Services, Archiving Services, and Corporate.
• Responsible for 5,000+ employees and contractors globally. Led corporate events and meetings, accounts payable, invoice receiving, realty services, facilities, supplier, and reception management, executive services.
• Delivered headcount reduction, costs savings and modified service levels in excess of $375MM
• Developed policies/procedures, aligned targets and business plans according to required specifications.
• Drove controls on budgets, spend, savings and demand management

Zurich, CH

• Managing Director, Head of Internal Client Services and Travel Global Head Travel, Corporate Events, Archives and Records Management, Global Media Services, Corporate Housing, Library and Information Services, 02 Arena.
• Outsourced global staff to reduce expense: Library & Information Services, Archives & Records Management, Travel and Events teams generating multiple millions in cost savings
• Managed the design, build-out, purchase, and eventual sale of new Gulfstream
• Managed the strategic management of the bank’s 170 meeting facilities, audio and video conferencing, town hall meetings, audio/visual presentations, video production/streaming/webcasting
• Managed the Corporate Services integration between DLJ and CSFB for Shared Services
• Introduced global third-party travel reporting systems of consolidated data (one of the first in the industry at this time)Head of the Global Travel Department Accountable for supplier negotiations $600million+, 400.

Toronto, Ontario, CA

Global Head of Travel and Meeting Services