Michelle Mitchell

Michelle Mitchell Email and Phone Number

Commercial Base Manager at BT | Strategising methods for Revenue Growth and Churn Mitigation @ BT
london, greater london, united kingdom
Michelle Mitchell's Location
Manchester Area, United Kingdom, United Kingdom
About Michelle Mitchell

As a Commercial Management Professional at BT, I am part of the SMB Commercial Base Management team that aims to mitigate churn and increase revenue from our current customers. I use Excel and Tableau to collate and analyse data, segment our customer base, and strategise how to up-sell and cross-sell products while creating a seamless customer journey. I enjoy presenting complex data in a simple way for senior stakeholders and working with diverse and dynamic teams.

Michelle Mitchell's Current Company Details
BT

Bt

View
Commercial Base Manager at BT | Strategising methods for Revenue Growth and Churn Mitigation
london, greater london, united kingdom
Website:
bt.com
Employees:
61791
Michelle Mitchell Work Experience Details
  • Bt
    Commercial Base Management Professional
    Bt Jul 2022 - Present
    - Collating and analysing data in Excel and Tableau to understand where our customer base lies - Segmenting our customer base depending on life cycle stage, churn decile, product mix/eligibility etc. so we can send out more targeted marketing campaigns through PEGA- Strategising how is best to increase revenue through up-selling and cross-selling products to our customers- Focusing on retaining and increasing our customer base- Using SQL to derive customer data and connect information from multiple different databases- Strategising win back methods
    View
  • Bt
    Wholesale Commercial Analyst
    Bt Jan 2022 - Jul 2022
    View
  • Bt
    Pay Plan Analyst
    Bt May 2021 - Dec 2021
    View
  • Bt
    Product Manager
    Bt Sep 2020 - Apr 2021
    View
  • Aleto Foundation
    Delegate
    Aleto Foundation Apr 2022 - Jul 2022
    View
  • Wework
    Growth Strategy & Operations Internship
    Wework Jun 2018 - Sep 2018
    London, United Kingdom
    View
  • Nottingham University Business School
    Business School Ambassador
    Nottingham University Business School Sep 2017 - Sep 2018
    Nottingham, United Kingdom
    View
  • Nottingham University Business School
    Student Services Ambassador
    Nottingham University Business School Jun 2018 - Jul 2018
    Nottingham, United Kingdom
    View

Michelle Mitchell Education Details

Frequently Asked Questions about Michelle Mitchell

What company does Michelle Mitchell work for?

Michelle Mitchell works for Bt

What is Michelle Mitchell's role at the current company?

Michelle Mitchell's current role is Commercial Base Manager at BT | Strategising methods for Revenue Growth and Churn Mitigation.

What schools did Michelle Mitchell attend?

Michelle Mitchell attended University Of Nottingham.

Who are Michelle Mitchell's colleagues?

Michelle Mitchell's colleagues are Yaman Gupta, Clare Hawthorn, Khevna Soma, Raushan Raj, Moumita Roy, Michael Lenton, Mike Bugg.

Not the Michelle Mitchell you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.