- Promoted patient and physician satisfaction through database management with clerical skills & administrative services- Collaborated with physicians to ensure a seamless delivery of patient access activities such as data entry, communications, and customer service- Provided consistent education to physicians and patients regarding changes in third-party billing & customer service inquiries.

- Implemented communication strategies and projects - Drafted and edited media releases and other communication material such as newsletters and flyers- Provided consistent administrative support to the congregation and public- Conducted meetings for the website & mobile app to streamline weekly event information and bookings

- Collaborated with management to develop SOP's pertaining to injuries & interventions for clinical emergencies - Executed timely communication with the health care team for inpatient activities by leveraging clerical skills- Coordinated safety & quality concerns to nurses by adhering to appropriate guidelines regarding Patient HealthCare Plans

- Developed and collaborated on curriculums to provide a safe and stimulating environment for children.- Managed individual/group activities and projects for all ages to encourage learning and develop necessary social skills- Maintained appropriate records of attendance and administration