Michelle Owaki Email & Phone Number

Managing the full registration process for incentive programs, meetings and conferences from the point of initial web and database design, to internal/client reporting, housing/travel/session/activity management and on-site execution. Responsible for maintaining and providing accurate data to successfully operate events around the world.

790 Eddy Street, San Francisco, CA 94109

Compose hotel reservations and changes as needed in preparation of incoming groups. Negotiate rates with hotels to fit group budget. Enter and confirm all hotel reservations to clients in a timely manner. Review, edit and send rooming list to hotels as well as prepare breakdowns of group arrival time, departure, meals coupons, baggage, wake-up call and.

Assist Event Coordinators with execution of Golden State Warriors corporate and social events. Responsibilities include assisting with the set up and break down of Warriors-related events and home games as well as various other tasks, including fan registration and promotional item distribution. Promote a positive and professional interaction with fans.

550 Geary St, San Francisco, CA 94102

Maintained bar area for bartenders by stocking bar with supplies complying to neat and organized standards. Provided prompt, efficient, friendly, and quality service to all guests. Rang up customers and opened/ closed customer tabs during peak hours. Knowledgeable of drink and food recipes served at the bar.

550 Geary St, San Francisco, CA 94102

Prepared breakfast room by setting decorations, condiments, napkins and utensils. Transmitted orders to kitchen by recording guests order and identifying guests special dietary needs and special requests. Maintained table setting by removing plates as completed; replenishing utensils; refilling beverages; being alert of spills or other special needs..

750 Kearny Street, San Francisco, CA 94108

Worked closely with the Sales and Catering Department to assist with tour groups, company meetings and special events. Prepared welcome gifts, meal coupons and room amenities. Organized events for staff (Halloween Party, Retirement Party and New Member Training Class). Attend Food and Beverage meetings, BEO meetings and an occasional Staff meeting.

San Francisco State University

Reconstructed Tourism and Hospitality clubs to maximize student members and participation. Presented in classrooms and tabled around campus to encourage and promote the clubs. Attended weekly board meeting to organize socials, member meetings and workshops.

1600 Holloway Ave, San Francisco, CA 94132

Organized and led committee of 10 individuals to manage department graduation ceremony for 800 guests. Oversee all decisions on venue location, marketing tools, food and beverage items and decoration to maximize budget. Coordinated fundraisers that raised over $1,000. Presented in classrooms, created a video and used social media platforms to provide.

Bachelor'S Degree, Hospitality And Tourism Management

Activities and Societies: Alpha Phi Fraternity, Hospitality Management Society

Bachelor’S Degree, Hospitality And Tourism Management

Activities and Societies: Study Abroad Program