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20-year Operational Leader and business change-agent for media & tech innovators. Specialist in process efficiency and leading cohesive global teams in complex, fast-growth startups. Passionate about mentorship and training, building community, and aligning collaborative teams to make a positive change on their book of business and beyond.
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Aspca -
Vice President Of Operational ExcellenceSimulmedia Sep 2024 - PresentNew York, New York, Us -
Executive Director, Operational ExcellenceSimulmedia Jul 2024 - PresentNew York, New York, Us
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Sr. Director, Operational ExcellenceSimulmedia Jan 2023 - PresentNew York, New York, Us- Pilot of Simulmedia’s first international office in Manila, Philippines, turning the company into a 24-hour operation in 90 days; 95% employee retention over 8-year project- Strategize departmental alignment for high efficiency output- Reinvent processes tied to outdated workflow systems, tools, and/or processes that are manual, repetitive and without a software solution- Liaison to Product and Engineering teams to design system enhancements that automate workflow for users in the US and Philippines offices- Calibrate and document all processes and workflow mappings- Synthesize large data sets into actionable insights with simplified messaging- Establish quarterly Objectives & Key Results to align department focus to match broader business goals in the corporate roadmap- Build meaningful data-driven ROI insights tying ad exposure to customer conversions for sales and client relations teams
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Sr. Director, Advertisting OperationsSimulmedia Oct 2017 - Dec 2022New York, New York, Us
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Director, Advertising OperationsSimulmedia Oct 2015 - Oct 2017New York, New York, Us
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Sr. Manager, Advertising OperationsSimulmedia Oct 2014 - Oct 2015New York, New York, Us
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Manager, Business OperationsSimulmedia Feb 2013 - Oct 2014New York, New York, Us
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Production Market ManagerLivingsocial Feb 2011 - Feb 2013Washington, Dc, Us• Manage daily website production of local and national merchants to ensure accuracy of all published information• Strengthen and maintain merchant relationships externally, while streamlining communication internally between departments• Serve as liaison for sales/editorial/photo/legal departments as it relates to offer/contractual details• Coordinate all Production shadowing and training sessions for new staff and internal employees• Focus on sharpening operational processes, identifying workflow inefficiencies, and brainstorming improvements• Preemptively troubleshoot obstacles to avoid live-deal concerns -
Business Manager, Mediamax WorxMediamax Network Feb 2010 - Dec 2010Thornwood, Ny, Us• Managing client assets to ensure accurate and meaningful allocation of inventory to business partners. • Analyzing sold and availability reports while evaluating and assigning inventory to specific promotional events. • Monitoring and resolving client disputes/concerns to maintain healthy business relationships and eliminate bad debt potential. -
Associate Manager, Mediamax WorxMediamax Network 2008 - 2010Thornwood, Ny, Us• Improve lead-generation processes to increase company database by 30%• Recruit, train and manage a team of data-entry hires for specific lead-generation projects, requiring concise communication and project management• Monitor ad paging to minimize form gaps across titles• Create custom proposals for clients/agencies while monitoring financial margins• Coordinate weekly status meetings to update sales reps and executives with new marketing materials, scheduling changes, and general feedback on sales initiatives
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Sales AssistantMediamax Network 2006 - 2008Thornwood, Ny, Us• Fulfill IO's, contracts, and RFP's• Organize forecasted ad revenue for all sales reps across three company divisions• Prepare media kits and materials for large meetings and presentations• Extensive lead gathering and research; suggested operational improvements• Structure detailed travel plans for account executives• Facilitate annual sales meeting event planning
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Administrative AssistantMediamax Network 2005 - 2006Thornwood, Ny, Us• Handled all office supplies orders• Trafficking of daily phone calls and mail• Managed all shipping platforms• Extensive lead gathering and research• Various projects as assigned
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Undergraduate Admissions And Campus OperationsSuny Oneonta 2001 - 2005Oneonta, Ny, UsAdmissions Assistant, Tour Guide, Open House Assistant, TeleCounselor
Michelle Leo Skills
Michelle Leo Education Details
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Suny OneontaMass Communication / Business Communication
Frequently Asked Questions about Michelle Leo
What company does Michelle Leo work for?
Michelle Leo works for Aspca
What is Michelle Leo's role at the current company?
Michelle Leo's current role is VP Operational Excellence in AdTech.
What is Michelle Leo's email address?
Michelle Leo's email address is mi****@****ial.com
What is Michelle Leo's direct phone number?
Michelle Leo's direct phone number is +164620*****
What schools did Michelle Leo attend?
Michelle Leo attended Suny Oneonta.
What skills is Michelle Leo known for?
Michelle Leo has skills like Quality Assurance, Netsuite, Business Communications, Digital Photography, Salesforce.com, Microsoft Excel, Ms Excel Pivot Tables, Recruiting, Magazines, Proposal Writing, Rfp Generation, Start Ups.
Who are Michelle Leo's colleagues?
Michelle Leo's colleagues are Cori Menkin, Rachel Helmick, Layla Payton, Matthew Carroll, Melissa Pasciolla, Chantel B., Genesis Cerda.
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