Michelle Leo Email & Phone Number

New York, New York, Us

New York, New York, Us

New York, New York, Us

- Pilot of Simulmedia’s first international office in Manila, Philippines, turning the company into a 24-hour operation in 90 days; 95% employee retention over 8-year project- Strategize departmental alignment for high efficiency output- Reinvent processes tied to outdated workflow systems, tools, and/or processes that are manual, repetitive and without a software solution- Liaison to Product and Engineering teams to design system enhancements that automate workflow for users in the US and Philippines offices- Calibrate and document all processes and workflow mappings- Synthesize large data sets into actionable insights with simplified messaging- Establish quarterly Objectives & Key Results to align department focus to match broader business goals in the corporate roadmap- Build meaningful data-driven ROI insights tying ad exposure to customer conversions for sales and client relations teams

New York, New York, Us

New York, New York, Us

New York, New York, Us

New York, New York, Us

Washington, Dc, Us

• Manage daily website production of local and national merchants to ensure accuracy of all published information• Strengthen and maintain merchant relationships externally, while streamlining communication internally between departments• Serve as liaison for sales/editorial/photo/legal departments as it relates to offer/contractual details• Coordinate all Production shadowing and training sessions for new staff and internal employees• Focus on sharpening operational processes, identifying workflow inefficiencies, and brainstorming improvements• Preemptively troubleshoot obstacles to avoid live-deal concerns

Thornwood, Ny, Us

• Managing client assets to ensure accurate and meaningful allocation of inventory to business partners. • Analyzing sold and availability reports while evaluating and assigning inventory to specific promotional events. • Monitoring and resolving client disputes/concerns to maintain healthy business relationships and eliminate bad debt potential.

Thornwood, Ny, Us

• Improve lead-generation processes to increase company database by 30%• Recruit, train and manage a team of data-entry hires for specific lead-generation projects, requiring concise communication and project management• Monitor ad paging to minimize form gaps across titles• Create custom proposals for clients/agencies while monitoring financial margins• Coordinate weekly status meetings to update sales reps and executives with new marketing materials, scheduling changes, and general feedback on sales initiatives

Thornwood, Ny, Us

• Fulfill IO's, contracts, and RFP's• Organize forecasted ad revenue for all sales reps across three company divisions• Prepare media kits and materials for large meetings and presentations• Extensive lead gathering and research; suggested operational improvements• Structure detailed travel plans for account executives• Facilitate annual sales meeting event planning

Thornwood, Ny, Us

• Handled all office supplies orders• Trafficking of daily phone calls and mail• Managed all shipping platforms• Extensive lead gathering and research• Various projects as assigned

Oneonta, Ny, Us

Admissions Assistant, Tour Guide, Open House Assistant, TeleCounselor