Michelle Nail Email and Phone Number

• • Effectively manages 20 employees in catering operations and sales including recruiting, hiring, training, scheduling, disciplining and performance reviews• Manages sales and planning process, organization of event aspects and execution of all catered events on campus with budgets up to $80K and 2,500 attendees • Developed and implemented new processes for the entire Catering Department creating a cohesive environment which increased sales, efficiency, organization, training and… Show more • • Effectively manages 20 employees in catering operations and sales including recruiting, hiring, training, scheduling, disciplining and performance reviews• Manages sales and planning process, organization of event aspects and execution of all catered events on campus with budgets up to $80K and 2,500 attendees • Developed and implemented new processes for the entire Catering Department creating a cohesive environment which increased sales, efficiency, organization, training and employee retention• Creates project planning checklists for each event to include sales/planning, implementation, execution and post event follow-up• Cultivates and maintains relationships with the heads of departments on campus including, but not limited to, Alumni, Development and the President’s Office• Forecasts budget projections based on past years sales and current trends in the market to budget allowable labor dollars, food and beverage costs and equipment expenses Show less

• Booked, planned and organized all catered events for faculty, staff, students and off-campus customers averaging $1.8 Million in sales per year• Achieved growth and hit sales targets and increased sales 10% each year by up-selling, marketing for new business and cold calling • Developed and negotiated contracts for all events to include menu selections, equipment rentals, floor plans, event details, labor, budgets and billing details• Built and established relationships and… Show more • Booked, planned and organized all catered events for faculty, staff, students and off-campus customers averaging $1.8 Million in sales per year• Achieved growth and hit sales targets and increased sales 10% each year by up-selling, marketing for new business and cold calling • Developed and negotiated contracts for all events to include menu selections, equipment rentals, floor plans, event details, labor, budgets and billing details• Built and established relationships and effective communication with customers on and off campus through email, phone and meetings• Created promotional and marketing materials to showcase our brand Show less

• Sold the facility to the public through telephone contacts, e-mails, outreach in the community and personal meetings and facility tours• Coordinated 200 events for 25,000 guests and brought in over $650,000 of revenue • Planned and managed events such as fundraisers, meetings, trade shows, social gatherings, concerts, corporate functions and weddings• Implemented internship program and recruited, interviewed, trained, scheduled and managed event coordinator interns• Prepared… Show more • Sold the facility to the public through telephone contacts, e-mails, outreach in the community and personal meetings and facility tours• Coordinated 200 events for 25,000 guests and brought in over $650,000 of revenue • Planned and managed events such as fundraisers, meetings, trade shows, social gatherings, concerts, corporate functions and weddings• Implemented internship program and recruited, interviewed, trained, scheduled and managed event coordinator interns• Prepared competitor analyses and monitored competitors’ actions in the market Show less