Michelle N. Email & Phone Number

London, England, Gb

• Manages full cycle recruiting desk, including hiring and initial onboarding of new employees in North America. Actively uses and strong working knowledge of Workday, LinkedIn Recruiter, and SmartRecruiters.• Sources for talent by creating talent pools and building talent pipelines for various roles. Proactively sets aside candidate profiles for future reach-out and connecting. Also utilizes employee referrals and hiring managers’ networking leads to generate and source for additional pipeline of candidates. • On average, recruits between 8 to 13 open job requisitions per quarter. Job Functions: Finance, Sales, HR, Legal, Project Management, Software Development, Technical Account Management. • Average days to fill (speed to hire): less than 85 days (against the industry average maximum of 90 days). 2023’s Average Time to Hire (TTH): 37 days (against the industry average maximum of 42 days).• Created pulse surveys targeted to hiring managers to gather helpful feedback and further improve the talent acquisition process.• Successfully landed first official candidate placement in less than 60 days of performing my job as a newly onboarded Recruiter. And within 120 days active in role, extended offers to 8 candidates who accepted positions and were onboarded into the company.

Redmond, Washington, Us

• As a vendor to Microsoft (Securitas Security Services), supported Microsoft Global Security's training strategy for the campus security officers. Oversaw program implementation and assess outcomes and effectiveness.• Identified training program gaps and developmental opportunities for improvement, including the Officer Training Program and new hire onboarding.• Managed 4 Field Training Officers and coached them to elevate their skills as Field Trainers. • Landed external vendor and resources to refresh the Bike Officer Training program. Successful launch was on time and 50% under budget.• Designed and developed Just-in-Time (JIT) mini course on Empathy & Customer Engagements based on Microsoft’s Inclusive Behaviors. Course achieved a 40% completion rate within first week of launch.

Jacksonville, Florida, Us

* Coached high performing professionals through their career transition and job search. * Discussed job search strategies, marketing plans, resume enhancements, LinkedIn profile boosts, interviewing tips. * Provided guidance, resources, and promoted tools available on LHH’s proprietary career resource website.* Managed caseload of ~50 candidates/job seekers in my time as a Career Consultant.(Note: this was a part-time, remote role during Covid).

Jacksonville, Florida, Us

• Solely handled the development and implementation of L&D efforts along the West Coast. Target base across the three states was approximately 450-500 employees.• Partnered with HRBPs and Senior-level Business Unit Leaders to align training programs, performance management practices, and large-scale initiatives that tied into the corporate strategy.• Drove a high-performing culture that generated awareness and promoted training events. • Provided one-on-one employee coaching, short-term growth planning, and tools to help them lead and guide better communication with teams, workgroups, and peers.• Delivered Gallup StrengthsFinder discovery sessions.• Managed instructor-led training (ILT) projects from concept to design/development, and execution/delivery. Facilitated intact team sessions to reinforce soft-skill concepts.• Created a hiring course from scratch that targeted all managers corporate-wide.• Recognized for bringing a new competency model into the organization in an effort to refresh core competencies that hadn't been updated for more than a decade. • Onboarded new hires by introducing them to our corporate culture, learning metrics, and performance suite.• Recipient of the Crowley TOPS Award for demonstrating high-performance.• Promoted from People Development & Learning Manager to Regional Training Manager in 2019.

Melville, New York, Us

• Taught human relations courses and coached class members towards their goals. Class members set breakthroughs that led to individual growth and success both personally and professionally. • Prepared course outlines, engaging activities, and lesson plans.• Coached and consulted students aside from classroom work preparation. •Topics instructed: human relations principles, communicate effectively, build better relationships, how to control stress & worry, and increase self-confidence.• Achieved 99% satisfaction rating for effectively delivering course content and engaging learners in the classroom.

• Developed this self-startup business and grew it from 0 to over 300 clients in 6 years, averaging 25-30 new clients annually.• Consulted with clients to determine best strategic approach to resume development. • Created a “brand” for clients by uniquely positioning them in the marketplace.• Services provided: Resume Consulting, Branding & Self-Promotion, Resume Writing/Layout Design, Cover Letter Composition, Networking Connections, Job Search Strategies, Interview Coaching.

Wauwatosa, Wisconsin, Us

• Acquired knowledge of the full-cycle recruiting process: strategies on sourcing, growing talent pipeline, industry research, Boolean searches, and candidate selection.• In a 5-year timespan, facilitated over 300 panel interview events and coached 1,000+ candidates for a Fortune 500 company. • Conducted pre-interview “meet & greet” sessions with candidates. Served as the primary point of contact for interview events. • Performed phone screens and utilized 2 applicant tracking systems (ATS) to schedule interviews. Captured qualified potential leads and networked with them to determine fit for vacancies.• Grew, enhanced, and maintained strong client relationships with Senior Sales Directors & District Managers. Guided conversations to influence and persuade a targeted 50% or higher candidate validation rate per panel interview event. • Assured that panel interview assessment team utilized behavior-based interview questions relative to leadership dimensions and job competencies.• Provided event feedback to the Recruiting team on ways to improve the process, ensuring a better candidate/hiring manager experience. • Served as the one of several brand ambassadors/onsite Recruiters at military and college career fairs.• Led train-the-trainer to 8 other facilitators with on-the-job coaching, immediate feedback, and guidance on the panel interview process.

Bachelor Of Arts, Communications; Minors In English And Business Management

Education record