Michelle Ahern Email & Phone Number

Woodland Hills, CA

• Meet and exceed personal sales goals set forth by management
• Build and endure client relationships
• Demonstrate excellent customer service in all areas of the store
• Earn customer confidence through styling expertise and Visual Merchandising
• Work with management to maximize sales by ensuring a customer-driven store
• Responsible for maintaining the store daily according to Beach Bunny Swimwear standards

Westlake Village, California, United States

• Scheduled patients treatments with multiple providers using Aesthetics Pro Software
• Check in with providers and coordinators on a daily basis per patients with concerns - Responsible for reconciling that these patients are handled to completion
• Answer patient questions about practice, providers, and procedures
• Oversaw multiple platforms for scheduling; emails, texts, and marketing software platforms.
• Perform follow ups with patients through messaging system from previous day and a few weeks post treatment to ensure they are happy and to answer any treatment related questions. Schedule appointments if necessary
• Interacting with patients to create a personalized experience.

Woodland Hills, CA

• Conducted Skin Analysis
• Performed facials; including peels, microneedling, and microdermabrasion.
• Pushed retail sales to enhance treatment results.
• Marketing on social media accounts

Woodland Hills, CA

• Booking new patients consultations
• Conducting consultation; education patients on treatments, quoting treatments and going over financing options.
• Scheduling treatment appointments as well as making sure all nurses have proper lunch breaks
• Financing patients through Carecredit, Loanhero and Greensky
• Utilized marketing tools to call and generate business; marketing lists.
• Verify Neurotoxin/Filler/Consumable Device Parts Inventory

Esthetician License, Esthetics

Activities and Societies: • Maintained G.P.A of 3.6 • Perfect Attendance Award • Completed 600 hours completed

Associate'S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: • Academic Deans List Fall and Spring Semesters of 09 and 10.