Michelle Crane Email & Phone Number

Orlando, Florida, United States

• Developed a business plan• Designes a website and social media profiles and content• Reviews marketing results• Photographs content

Orlando, Florida Area

• Resolves customer complaints and concerns, in person or on phone, in timely and respectful manner.• Ensures all 20 employees operate productively to meet business and customer needs.• Leads and problem-solves to maintain team efficiency and organize workflows to meet any daily demands. • Reviews and resolves differences between accounting information and cash drawer.

Orlando, Florida Area

• Mentors and trains new team members on POS system operation, customer service strategies, and sales goals.• Educates customers on promotions to enhance sales.• Ensures short wait times by multitasking and exercising accuracy.• Handles money and refunds accurately.

Orlando, Florida Area

• Complied with sale of alcohol law by reporting violations with managers.• Showed attentiveness, interest, and patience with customers to ensure customer satisfaction.

Orlando, Florida Area

• Managed seating, reservations, and to-go orders alone for restaurant of up to 150 occupancy.• Communicated efficiently and effectively with customers, servers, kitchen staff, and managers.• Planned for reservations and large groups by managing time of other guest arrivals and reservation times.

Orlando, Florida Area

• Mentored and trained new team members on POS system operation, customer service strategies, and sales goals.• Educated customers on promotions to enhance sales.• Ensured short wait times by multitasking and exercising accuracy.• Handled money and refunds accurately.

Bachelor Of Science In Business Administration - Bsba, Accounting

Pursuing a BSBA in Accounting and a minor in Finance.

Associate Of Arts - Aa, General Studies