At ND Coach, we specialize in coaching late-diagnosed/late-self-recognized autistic women with low support needs, high-masking, and high-achieving traits. Our mission is to guide these individuals in cultivating more joyful and sustainable lives while recovering from and preventing the cycle of burnout.Our unique coaching approach is centered around the holistic well-being of the 'neurospicy mama.' We accompany our clients on a journey of recovering from diagnosis, assisting them in recreating their lives through their newfound neurodivergent identity. At ND Coach, our emphasis extends beyond individual growth to nurturing supportive networks, community bonds, business relationships, and meaningful connections.We tackle the challenges faced by our clients by providing support in healing the stress response, facilitating quicker recovery from stress, and promoting regenerative self-care practices. Our focus is on fostering self-acceptance, addressing constant stress, anxiety, and overwhelm, and overcoming feelings of disconnection from family, friends, or community. We also assist those struggling at work, whether in a position below their capacity or dealing with an unmanageable workload.If you are ready to reclaim joy, balance, and fulfillment in your life, whether for personal growth, career advancement, or securing a better job, our coaching is tailored to provide the guidance and support you need. Let's embark on this transformative journey together and create a life that aligns with your authentic self.

CX professional, quality assurance and process improvement, standard operating procedure creation and implementation, strategic operations management.

Outdoor experience for mom’s and littles; hiking, yoga, camping.

Life Insurance sales

Manage office, sales, operations, social media, marketing.

Healthcare manager and Administrator: Managed all administrative, created a quarterly business performance review to improve budget planning and cost-effectiveness and improve practice performance. Selected client for clinicians based on goodness of fit. Acted as a liaison to doctors offices, other businesses and referral sources, mediated patient satisfaction and addressed patient satisfaction to keep social media presence of practice exceptional. Created business plan to expand practice in a cost effective manner.

Hoag Hospital Administrator: Program manager and coordinator: planned and implemented new processes and procedures, plannned and executed projects. Helped the team create an optimal care environment for patients. Acted as a medical assistant; took vitals, scheduled, cared for patients, collected payments and managed all copayment and coinsurance collection. logged, tracked and deposited funds. Tracked patient care statistics including cancelation rates, patients served and score improvement on mental health scales. Acted as a liaison between human resources and other departments as well as medical sales representatives, vendors, and other program representatives. Co-hosted Hoag for Her education evenings with the Department Director. Patients served increased by 180% during my tenure in this role. Facilitated clinical care by helping staff to improve patient health scores by 95%.presented at a national women's conference improvement in maternal mental health scoresIncreased clinic revenue by 70%

Create and manage quality auditing system for patient administrative documents to comply with DNV rules and regulations. Manage QA program, oversee and train staff auditors, run quarterly internal audits, interface with external auditing professionals.

Run the Medicare Audit, prepare for DNV (Det Norske Veritas) accreditation and other audit preparation. Train employees on the medicare audit process, admit emergent patients in the emergency room lobby as well as at the ambulance bay. Trained multiple staff members to run the Medicare Audit and make sure 98% of forms are signed with in 48 hours. Increased staff engagement in the Medicare project by 85%

Project Management of the Medicare Audit project Auditor focus: Maintain inpatient accounts for clinical audit. Audit all inpatient accounts as necessary. Explain forms and care plans to patients and family members.Register patients in the Emergency room both in the front lobby and at the ambulance bay. Train employee's on how to audit patient accounts for accuracy and complete patient files to prepare for auditing by DNV. Worked with Inpatients including those using works compensation benefits, dialysis, chronic illness treatment, surgery etc.

Arrive at 5:00 am to open main registration and welcome patients. Provide exceptional customer service and patient centered care- Register patients, correctly input information in affinity, update patient accounts, collect signatures from inpatients, answer questions as a front desk representative, restock supplies, collect payments, provide directions and offer guidance in obtaining financial assistance.

Positive Assertive Cooperative Kids a government funded research study assessing the efficacy of therapy dogs on improving pro-social behavior in non-medicated children with Attention Deficit Hyperactivity Disorder. Data entry on SPSS software, training junior R.A.s, prepare activities for children, general clerical, supervise and assist research participant parents with research measures. Supervise children and be aware of how to deal with aggressive behaviors. Experience working with parents and assisting with paperwork completion, filming children in lab school procedures, assessing improvement in families.

Contract out my services as a personal medical assistant for Dr. Kelly and private practice primary care practitioner specializing in internal medicine. Run and manage medical software such as Med iSOFT and SOAPware book appointments, call in prescriptions, scanning, data entry, test results, medical billing and patient relations.