Michelle Wen Email & Phone Number

San Francisco, California, United States

As the key catalyst behind sales success in our store, I prioritize delivering exceptional customer service to every client. Leveraging my expertise in the illustrious heritage of the Tiffany & Co. brand, along with a comprehensive knowledge of our product line and inventory, I ensure each interaction is memorable. Central to my role is crafting an unparalleled client experience, achieved through fostering a welcoming and enjoyable atmosphere for our discerning clientele. This entails cultivating a team of enthusiastic, well-presented, and knowledgeable Ambassadors/Sales Professionals attuned to our clients' needs, alongside captivating and enticing displays. Moreover, I am committed to maintaining impeccably clean, well-lit stores stocked with the finest selection of watches tailored to our local market.

San Francisco, California, United States

Assisting Personal Stylists with curated couture pieces and RTW from designers, contemporary, to fine apparel including Tom Ford, Celine, Lora Piana, Stella McCartney, Ulla Johnson, etc...

San Francisco Bay Area

Lead the Customer Success Team for developing customer relationships, work closely with the engineering team and product team with project management tool such as clubhouse/ Asana, to ensure customer issues are identified, prioritized(P0 and P1), as well as creating strategic partnerships, in driving and scaling our ability to provide value to our customers and keep close communications through phone calls, emails, and text.

San Francisco Bay Area

• Engaging the client by welcoming them warmly with a pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase• Assisting customers and making clients feel appreciated• Helping customers learn how to complete their banking needs whenever, wherever and however they want with self-service options, including the Chase mobile app, Chase.com, and ATMs with expert knowledge in our self-service and digital platform• Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels• Proactively collaborating with others to help customers• Helping build relationships with customers by connecting them with team members who can help them address their financial needs• Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements• Supporting customer with traditional banking needs and complex service transactions putting the customer’s needs at the center of everything• Providing proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals

San Francisco, Ca

• Responsible for making relocation benefit check requests for the manager’s approval and presenting to appropriate personnel to process the check requests.• Collaborate with Billing Department regarding issuing the check, including amounts and recipients. • Prepare, review, and report to managers at various sites regarding the completion and validation of necessary documents of the selected groups of tenants. • Coordinate and participate scheduling relocation benefit check delivery to the designated personal, ensure clear communications and flexibilities for managers to meet at the most convenient locations for all parties. • Participating, and assisting public meetings regarding relocation benefit, occasional interpretations between two languages when necessary. • Administrative duties including filing documents, updating and modifying spreadsheet and PDF

San Francisco, Ca

• Direct, coordinate, and participates meetings in the development and implementing of long term and short term learning goals, objectives with Department of science that meet California science standards. • Develop and manage curriculums that meet California science standards that train and motivate students in science learning. • Evaluates and assess students’ learning process. Collaborating with school staff and parents to optimize students academic performance and/or behavioral issues.• Mitigate and resolve difficult situation regarding students’ behaviors, parents’ complaint, manage other classroom helping aids schedules.

555 Franklin Street, San Francisco

• Created daily and weekly lesson plans with California Standard of the subjects. • Guided a classroom of students with innovated ideas and technology. • Assessed students’ learning with oral presentations and written work.

San Francisco Bay Area

Advising customers with their best interest in fine art at remote locations including Ritz Carlton, Fairmont, and other boutique hotels in Napa Valley.

Daly City, Ca

• Managed classrooms of high school students of freshmen, juniors, and seniors.• Instruct creative lessons in Physics and Earth Science to motivate students. • Assess students’ learning with group projects, presentations, and written work.Substitute Teacher• Managed and assumed all responsibilities of regular classroom teacher.

Nasa Dryden Flight Research Center, Edwards, Ca

Create an algorithm in MatLab to compute the water vapor loading in millimeters of the entire atmosphere to from Assimilation model data in order to provide practical result for the airplane path. • Analysis meteorology research papers for formulating the algorithm to predict preciptal water. • Construct weather data in order to evaluate the existence of preciptal water for airplane path, consistently archive data and algorithm results to trace the records. • Discuss research project progress with mentor and another colleague, collaborate results, provide and act upon constructive criticism to improve research performance.

Slac National Accelerator Laboratory, Menlo Park, Ca

Assisting with experiments at Beamline (Nano-resolution full-field imaging) at SSRL and the further data evaluation including quantification studies of the density and porosity. • Participating in the testing and debugging of the software packaged, such as MatLab and Avizo developed for the system control and data evaluation for Transmission X-ray Microscope at Beamline. Then creating visualization of the data with numerous images and composing into 3-D images and animation of the examinated sample. • Discussing technical difficulties and challenges with mentors and colleagues as well as applying problem solving skills for equipment preparation etc.

San Francisco, Ca

Responsible for analyzing publicly-listed company security filings, summarize the proposals put forward at shareholders’ meetings, and offer voting recommendations to the clients. Furthermore, developing knowledge and skills in the fields of corporate governance and executive compensations. • Evaluate the board structure and corporate governance policies of public companies traded in Southeast Asia, Taiwan, and China. • Determine whether or not a board of directors satisfies thresholds of independence, financial expertise, and responsiveness to shareholders. • Determine whether a company has adopted measures that are contrary to shareholder interests, such as overly restrictive anti-takeover measures.• Learn to evaluate executive compensation policy and disclosure and equity compensation plans. • Determine shareholder vote recommendations based on Glass Lewis’ standards of best practice. Researched publicly traded companies, including checking their auditors and financial reports. • Provide quality attitude in communication with clients through emails and phones about the companies’ annual reports and their voting recommendations. • Summarized proposals of foreign companies and offered voting recommendations. Analyzed company documentations in a teamwork oriented group.

Bachelor, Physics

Activities and Societies: Sigma Pi Sigma member American Physical Society member Event Coordinator Physics and Astronomy Club, San.

Certification, Finance, General

• Learn to apply financial management principles and risk management theories to investment management, including constructing.

Spanish Language And Literature

The language school Taronja was founded in Valencia, Spain in 2004. Taronja offers a wide variety of Spanish courses in Valencia. All.