Michelle Olsen Email & Phone Number

Greater Salt Lake City Area

• Assisted funeral homes and policy beneficiaries with filing for claims.• Reviewed new files to determine current status of policy.• Verified policy benefits with the terms of the policy contract.• Expedited benefit payouts to beneficiaries and assignees.• Escheated outstanding pending claims to the State Insurance Department.• Responsible for keeping compliance with the Texas Department of Banking's rules and regulations.• Coordinated insurance claim audits.

Oakdale, Ca

• Scheduled appointments.• Managed travel arrangements and coordinated the pre-planning of trips.• Prepared invoices for tenants.• Applied monthly payments to rented units.• Monitored payments due from tenants and promptly contacted tenants with past due payments.• Informed pass due tenants of lien status.• Assembled auctions.• Politely assisted customers in person and via telephone.• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.• Performed basic office duties.

Modesto, California Area

• Provided intensive behavioral and language based therapy for high functioning children with autism.• Demonstrated a fast learning capacity and flexibility.• Created good relations with children and parents.• Supplied therapy in an in-home environment.• Communicated regularly with parents about daily activities and behaviors.• Offered parents detailed daily reports that outlined their child's day.• Maintained daily records of children's individual activities, behaviors, meals and naps.• Engaged with children individually to meet their emotional and physical needs.• Promoted language development skills through reading and storytelling.