Michelle Patterson Email and Phone Number
Michelle Patterson work email
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Michelle Patterson personal email
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==========================▶ MY EXPERTISE/EXPERIENCE==========================With more than 20 years of managerial and operations experience in high volume distribution environments, I possess a remarkable history of directing warehouse, distribution, and inventory operations for multiple facilities. As a process improvement powerhouse, I continuously evaluate operational effectiveness, identify process improvements, establish policies and procedures, and implement systems to maximize efficiency. Furthermore, I am valued for building and developing highly-collaborative, action-oriented teams and cultivating environments focused on diversity and belonging.==========================▶ MY NOTABLE ACHIEVEMENTS==========================➨ Instrumental in supporting the successful pilot and roll out of engineered labor standards for Rapid Deployment Centers; worked closely with industrial engineers in validating operational processes and testing proposed engineered labor standards. ➨ Maximized cube storage in trailers and saved on transportation costs by leading a significant change management process for store unloading that embarked on floor loading cartons vs. pallets inside distribution centers.➨ Expanded from a 5-day operation to a 7-day operation, while reducing attrition by 13% year-over-year, improving associate culture and satisfaction by 14%, and decreasing union vulnerability index by 5% to maintain a union free work environment.➨ Grew Field Women in Supply Chain (WISC) program to include female operations leaders in distribution centers (e.g., front line supervisors, operations manager, assistant general managers, and general managers).==========================▶ MY CORE COMPETENCIES==========================✓ Operational Leadership✓ Warehouse Management✓ Distribution Management✓ Supply Chain Management✓ Inventory Management✓ Supplier Relationship Management✓ Key Performance Indicators✓ Continuous Process Improvement✓ Team Building & Leadership✓ Diversity, Inclusion & Belonging✓ Labor & Resource Management
The Home Depot
View- Website:
- homedepot.com
- Employees:
- 5
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General Manager - Rapid Deployment CenterThe Home Depot Jan 2024 - PresentAtlanta, Georgia, Us
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General Manager – Stocking Distribution CenterThe Home Depot 2019 - Jan 2024Atlanta, Georgia, UsAs the General Manager at the Stocking Distribution Center for Home Depot, I oversee all aspects of day-to-day operations for a multi-site Home Depot Stocking Distribution Center located in Cranbury, New Jersey with an annual budget of $65M+. The Home Depot Stocking Distribution Center includes four facilities, totaling 4+ million square feet of distribution center environment. In this role, I am accountable for the processing of 165+ million total units of inventory flow value at $195M. Furthermore, I motivate and manage 35 – 50 salaried leaders and 250 – 500 hourly associates responsible for the seamless execution of all distribution, warehousing, and delivery activities and initiatives to achieve revenue goals and business objectives.===================SELECT ACHIEVEMENTS===================• Significantly improved accuracy and reduced shortage by developing standard best practices for trailer yard management. • Optimized and improved trailer cube utilization by 5.61%, resulting in $216,000 annualized savings in transportation costs. • Improved associate culture and satisfaction by 14% (2019 Voice of the Associate survey), garnering a 90% satisfaction rate.• Increased staff members by 50% year or year, while maintaining an associate attrition at 5.8% on network goal of 13.63%.• Successfully transitioned 2nd facility from a 5-day to a 7-day operation to support the volume growth of 207 stores. • Reduced employee attrition by 13% year-over-year• Improved associate culture and satisfaction by 14%• Enhanced employee relations, decreasing union vulnerability 5%
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General Manager – Rapid Deployment Center (Cross Dock)The Home Depot 2015 - 2019Atlanta, Georgia, UsAs the General Manager at Rapid Deployment Center (Cross Dock) for Home Depot, I guaranteed the overall success of a highly complex 657,000 square foot cross dock distribution center. In this role, I was accountable for the processing of 27+ million total units of inventory flow and directly managed $78M P&L annually. In addition, I inspired and led 53 salaried leaders and 470 hourly associates responsible for ensuring all merchandise was delivered on-time and damage free. Furthermore, I ensured that the distribution center was optimally organized to provide excellent service to Home Depot stores and customers.===================SELECT ACHIEVEMENTS===================• Doubled staff in 3-years to support accelerated growth by devising creative recruiting initiatives, while reducing attrition.• Reduced hourly associate attrition 12.9% year over year and achieved the rank of lowest attrition in the RDC North region.• Reduced transportation and inventory costs by $6M per annum by assisting channel management with Jeldwen Doors pilot. • Successfully facilitated the roll out of the Manual Floor Load project, including load quality criteria education and training.• Earned opportunity to represent and lobby for Home Depot legislative causes (retail reform) as part of “Aprons on The Hill.”• Served as Field Supply Chain PAC Captain for 3-years and achieved record high participation rates.
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Assistant General Manager – Rapid Deployment Center (Distribution)The Home Depot 2012 - 2015Atlanta, Georgia, UsAs the Assistant General Manager at the Rapid Deployment Center (Distribution) for Home Depot, I assisted General Manager with the evaluation of the effectiveness of work methods, procedures, controls, and staffing to achieve accurate and timely movement and processing of product. I drove continuous improvement and efficiency gains to reduce overall cost-to-serve. In addition, I provided strategic direction and leadership to 11 salaried leaders and 125 hourly associates, while ensuring a culture of safety throughout the organization. Furthermore, I led associates to anticipate and solve problems and plan for upcoming events (e.g., seasonal changes, etc.), ensuring optimal performance and metrics were achieved.===================SELECT ACHIEVEMENTS===================• Promoted 7 staff members to leadership positions by providing both informal and formal job performance-based feedback.• Boosted freight flow by leading a cross-functional team to create a networkwide inbound appointment scheduling process.• Maximized operating efficiency by ensuring effectiveness of warehouse management systems and related equipment.• Optimized floor loading for stores and customers by ensuring proper layout of warehouse and product placement.
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Senior Project Manager – Distribution Workload & Communication, Target HeadquartersTarget 2009 - 2012Minneapolis, Mn, UsAs the Senior Project Manager of Distribution Workload & Communication at Target Headquarters, I played a critical role as part of the communication team. In this role, I provided direct communication support to senior executives and distribution center general managers. In addition, I worked with business partners, stakeholders, and the broader communication team to develop and implement efficient and effective communication vehicles (e.g., resources, tools, and processes) to bring supply chain strategies, initiatives, and process changes to life. Furthermore, I contributed to the delivery of effective communication related to operational outcomes and transformational milestones to drive broader understanding, transparency, and engagement across the supply chain. ===================SELECT ACHIEVEMENTS===================• Improved quality of information going to distribution center team members by devising organizational structure changes.• Strengthened client support by developing strategies and tools to simplify headquarters to field communication processes.• Advanced execution and success of initiatives by leveling and managing workload to minimize disruptions and bottlenecks. -
Senior Process Leader – Distribution Operations, Target HeadquartersTarget 2007 - 2009Minneapolis, Mn, Us
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Senior Operations Manager – Target Regional Distribution CenterTarget 2007 - 2009Minneapolis, Mn, Us
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Marketing Operations ManagerMannington Mills, Inc. 2006 - 2007Salem, Nj, Us -
Manufacturing Operations ManagerMannington Mills, Inc. 2001 - 2006Salem, Nj, Us
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1St Lieutenant - LogisticsUnited States Marine Corps 1997 - 2001Washington, Dc, Us
Michelle Patterson Skills
Michelle Patterson Education Details
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Wilmington UniversityExecutive Management -
St. John Fisher UniversityPsychology
Frequently Asked Questions about Michelle Patterson
What company does Michelle Patterson work for?
Michelle Patterson works for The Home Depot
What is Michelle Patterson's role at the current company?
Michelle Patterson's current role is General Manager/Director of Distribution @ The Home Depot | Multi-Site Operations.
What is Michelle Patterson's email address?
Michelle Patterson's email address is mi****@****ook.com
What schools did Michelle Patterson attend?
Michelle Patterson attended Wilmington University, St. John Fisher University.
What skills is Michelle Patterson known for?
Michelle Patterson has skills like Operations Management, Leadership, Supply Chain Management, Supply Chain, Process Improvement, Management, Inventory Control, Warehousing, Retail, Team Leadership, Budgets, Distribution Center Operations.
Who are Michelle Patterson's colleagues?
Michelle Patterson's colleagues are Harish K., Kelly Eckelberg, Tia Turner, Larry Craven, Joel Sigel, Troy Chastain, Evan Callahan.
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