Michelle Perez Patel

Michelle Perez Patel Email and Phone Number

Les Roches Marbella | Founder at SatisFIND @ SatisFIND
singapore, singapore
Michelle Perez Patel's Location
Marbella, Andalusia, Spain, Spain
Michelle Perez Patel's Contact Details

Michelle Perez Patel work email

Michelle Perez Patel personal email

n/a
About Michelle Perez Patel

Michelle Perez Patel is the Founder and Chief Innovation Officer at satisFIND®, a Customer and Employee Experience company providing consultancy, research and training solutions. Creator of the TrustX® Score which measures Service Consistency of frontline operations, Michelle is a pioneer on using Mystery Shopping to uncover customer insights to co-create Upskilling solutions for Hospitality, Retail and F&B.Michelle served as the consultant to the Department of Tourism in the Philippines for the milestone project that launched the Star Accreditation system to rate hotels and resorts across the country. She is a prolific public speaker on Customer Experience and employee engagement topics.She has been a true advocate of leadership and service excellence, and her vision of giving both customers and employees the voice to help businesses grow led to satisFIND evolving into an expert survey platform, powered by real customers in 51 countries.Speaking Engagements:- Keynote Speaker at the Sun Life Global Solutions ArawUday 2024 Managers Meet, March 2024- Keynote Speaker at the Sun Life Q1 2022 Townhall, February 2022- Keynote Speaker at the CX 101 Roadshow for Leaders & Managers, hosted by Sun Life, August 2021 - Area 55 Conversations: Customer Insighting, hosted by Kickstart Ventures, June 2021- ”Crisis-Proof your Company: Redefine your Value Proposition”, hosted by Kickstart Ventures, July 2020- “Build, Launch and Sell Better Using Customer Insighting”, hosted by Clowork, November 2019- “Best Practices in Mystery Shopping for Offline and Online Retail”, hosted by Philippine Retailers Association, January 2019- Keynote Speaker, “Patient Satisfaction: What does it take?”, hosted by the Philippine Society of Hospital Pharmacists National Convention, March 2018- Keynote Speaker on Customer Experience, hosted by Army Navy Sales Conference, November 2017- ”How to Provide the Best Service to your Customers”, hosted by Leapreneur, September 2016- Keynote Speaker on Customer Experience, hosted by Chevron Dealer Conference, October 2015- “Best Kept Secret: Employee Engagement’s Role on Customer Experience”, Customer Lovefest: 4th Customer Loyalty Conference & Expo, August 2015- Keynote Speaker at the Cebu Chamber of Commerce Conference, June 2015- “Customer Experience: Creating Magnetic Touchpoints”, 3rd Customer Loyalty Conference & Expo, October 2014

Michelle Perez Patel's Current Company Details
SatisFIND

Satisfind

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Les Roches Marbella | Founder at SatisFIND
singapore, singapore
Website:
satisfind.com
Employees:
10
Michelle Perez Patel Work Experience Details
  • Satisfind
    Founder
    Satisfind 2005 - Present
    Singapore, Philippines, India

Michelle Perez Patel Skills

Research Market Research Customer Service Marketing Brand Management Business Strategy Customer Experience Entrepreneurship Event Management Leadership Management Management Consulting Marketing Communications Marketing Strategy Strategic Planning Microsoft Office Business Development Project Management Training

Michelle Perez Patel Education Details

Frequently Asked Questions about Michelle Perez Patel

What company does Michelle Perez Patel work for?

Michelle Perez Patel works for Satisfind

What is Michelle Perez Patel's role at the current company?

Michelle Perez Patel's current role is Les Roches Marbella | Founder at SatisFIND.

What is Michelle Perez Patel's email address?

Michelle Perez Patel's email address is mi****@****ind.net

What schools did Michelle Perez Patel attend?

Michelle Perez Patel attended Les Roches, University Of The Philippines.

What are some of Michelle Perez Patel's interests?

Michelle Perez Patel has interest in Customer Experience, Market Research, Brand Management, Customer Service, Startups.

What skills is Michelle Perez Patel known for?

Michelle Perez Patel has skills like Research, Market Research, Customer Service, Marketing, Brand Management, Business Strategy, Customer Experience, Entrepreneurship, Event Management, Leadership, Management, Management Consulting.

Who are Michelle Perez Patel's colleagues?

Michelle Perez Patel's colleagues are Gagandeep Singh, Carlo Enrico Rael, Frenchville Mary P., Allyza Amor Fadirugao, Arlyn Salac, Ralf Breunig, Marielle Gulla.

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