Michelle Pierce Email & Phone Number

Huntersville, Nc, Us

Charlotte, Nc, Us

• Report directly to the CEO and COO, leading strategic special projects in product development, GTM initiatives, partnership engagement, internal process optimization, and company-wide engagement.• Collaborate closely with sales, marketing, and customer success teams to ensure alignment with company objectives and drive operational excellence.• Develop high-impact leadership content, including keynote presentations, thought leadership blog posts, and press releases, in partnership with the CEO, shaping the company’s narrative on vision, strategy, and industry trends for diverse audiences.• Directed and executed comprehensive visual communication strategies across diverse channels, including sales presentations, brand and training videos, in-product messaging, product release campaigns, and product documentation, ensuring alignment with brand identity, clarity of messaging, and maximum audience engagement.• Designed and delivered a keynote presentation for industry icon Arnie Bellini at the MSP Boom event, creating visually compelling materials that enhanced company positioning and strengthened investor relations during TechGrid’s Series A efforts.• Spearhead internal and external communication initiatives, including product release campaigns, town halls, team events, and operational process improvements, fostering engagement among customers, investors, and employees.• Create visually rich onboarding materials, training assets, and team engagement content to elevate employee experience and reinforce alignment with company culture and values.

Charlotte, Nc, Us

• Created and maintained editorial calendars and content schedules, collaborating with the Director of Marketing to deliver cohesive, timely content aligned with business objectives.• Produced visually compelling graphics and product documentation that simplified complex IT and software platform concepts, driving engagement and enhancing brand understanding.• Developed visual storytelling assets for sales and marketing teams, supporting the sales funnel and boosting conversion rates.• Partnered with executives to create engaging content across blog posts, internal communications, and special projects, improving audience engagement and elevating brand perception.

• Spearheaded successful fundraising campaigns through social media and community outreach, raising $2,160 within the first four months and driving ongoing financial support for the scholarship.• Established the charity's operational foundation, including securing EIN tax identification, setting up dedicated bank accounts, and implementing streamlined financial processes to ensure transparency and efficiency.• Designed visually compelling scholarship materials, such as promotional assets, award certificates, and cover letters for the counseling center, enhancing community engagement and celebrating recipients.

• Represented the charity as its public face, presenting scholarship awards at annual high school graduation ceremonies, reinforcing the organization’s commitment to empowering and supporting local students.

• Strategized and executed dynamic content marketing strategies to amplify brand visibility, engagement, and lead generation, resulting in the creation of a blog that became the company’s highest-performing content each year since its launch, achieving over 44,000 views and 74 submissions within its first year.• Spearheaded the development of visually rich, high-quality content across diverse platforms, including blogs, articles, videos, infographics, social media, and email campaigns, amplifying brand visibility and engagement.• Created and delivered multiple training and certification courses that empowered customers to grow recurring revenue on the platform, driving measurable business impact.• Leveraged cutting-edge SEO strategies to optimize content, driving organic traffic and enhancing online visibility, resulting in increased lead generation and brand recognition.• Collaborated with cross-functional teams to develop partner presentations, successfully delivered to Fortune 500 companies and private investment firms, enhancing brand credibility and securing strategic partnerships.• Supported customer training programs and strategic initiatives by designing compelling content assets tailored to diverse audiences, fostering long-term engagement and satisfaction.

• Designed and implemented dynamic digital marketing strategies, including content calendars, social media campaigns, email marketing, and website copywriting, resulting in a 30% increase in community engagement and driving successful enrollment initiatives.• Delivered engaging instruction in language arts, world literature, and American history for middle and high school students, fostering academic excellence and critical thinking skills.• Created and launched the academy’s inaugural journalism class, inspiring students’ passion for storytelling and media literacy, while mentoring the yearbook club to encourage creativity and collaboration.• Spearheaded community-focused volunteer initiatives, promoting civic engagement among students and organizing activities that instilled a sense of responsibility and empathy.

Boone, Nc, Us

• Vigilantly supervised student safety, proactively addressing health concerns, academic challenges, and mental well-being issues such as seclusion/depression. • Expertly managed time and stress-related matters to support residents' holistic development.• Demonstrated exceptional organizational prowess by efficiently handling administrative tasks, including scheduling meetings, documenting incidents, processing claims, and coordinating maintenance requests. • Maintained meticulous records to streamline operations and ensure compliance with protocols.• Spearheaded engaging community development events tailored to new students, facilitating seamless transitions into residence life and promoting integration into the college environment. • Empowered residents through educational and social initiatives to enhance their overall collegiate experience.

Boone, North Carolina, Us

• Excelled in a fast-paced newsroom environment, consistently meeting tight deadlines while maintaining high standards of quality and accuracy.• Specialized in reporting on topics related to sustainability and philanthropy, leveraging strong research skills and cultivating relationships with relevant sources to deliver insightful coverage.• Meticulously followed Associated Press guidelines to ensure consistency and credibility in all written work, demonstrating a commitment to journalistic integrity and ethical reporting standards.• Adapted seamlessly to the demands of both anticipated and spontaneous news events, producing engaging articles that resonated with diverse audiences and contributed to the university newspaper's reputation for excellence.

Master Of Science (Msc), Public Relations And Strategic Communications (Candidate)

Bachelor Of Science (Bs), English