Michelle E. Pivik Email & Phone Number

Hilton Head Island, Sc, Us

Hilton Head Island, South Carolina, United States

Hilton Head Island, South Carolina, United States

Developed and ran new division within Hilton Head Exterminators that served part-time home owners. While in this role, Michelle led a team of Inspectors, contractors, and maintenance personnel for the HHEX Home Watch Services Division. She served as liaison responsible for managing the relationship between HHEX Home Watch, their valued clients, and building their network across the Lowcountry. By instilling a culture of customer satisfaction and vendor collaboration, their division helps its clients navigate home ownership from afar, delivering true peace of mind, and proactively maintaining all client homes during their absence, no matter what might come up.

Hilton Head Island, South Carolina

Responsible for managing all Business Operations and serving as liaison between absentee homeowners, vendors and contractors. Oversee all home projects and routine home maintenance for absentee homeowners while they are out of town. Responsible for all client relations, invoicing, scheduling, new business outreach, and customer satisfaction.

Mclean, Virginia

Responsible for assisting in business growth across Government Accounts; Helped promote customer satisfaction by understanding clients’ critical business issues and delivered services that helped clients meet their business objectives; Interacted daily with Account Managers and Office Directors to formulate account strategies that increased account usage and ensured customer retention.