Michelle Poole, Emba, Cpim, Lssgb Email & Phone Number

Saint Paul, Mn, Us

Mukilteo, Washington, United States

Full operational and financial oversight of a 24/6 manufacturing facility, managing a team of approximately 90 employees. Accountable for driving revenue and income growth, ensuring customer satisfaction, maintaining operational excellence, and prioritizing safety initiatives. Directly manage departmental heads in Operations, Quality, Purchasing, Customer Service, and Safety while overseeing indirect reports in Sales, Finance, HR, and Estimating.

Renton, Wa

Manage a team of pre-production personnel responsible for sales estimating, customer service, production planning, and scheduling. Oversee pre-production expectations and metrics and identify improvement opportunities to minimize service failures and increase on-time delivery.

Kent, Wa

Managed the production operations of a uniform and textile laundering facility processing over 105,000 pounds daily. Ensured safety and productivity of 70 employees while driving cost, quality, and service improvements.

Cleveland/Akron, Ohio Area

Earned Executive MBA from Monte Ahuja College of Business to remain current on business practices and trends. Volunteered as a therapy dog handler and greeter at the Cleveland Clinic.

Akron, Ohio

Managed a $50 million manufacturing facility with full P&L and budgeting responsibility. Led a multi-functional team of 109 union and 36 non-union employees in pursuit of world-class manufacturing measured by safety, quality, delivery, productivity, inventory management, and financial performance. Daily continuous improvement activities driven using World Class Manufacturing roadmaps and Lean Six Sigma principles and tools. Direct reports included: Operations, Environmental Health & Safety, Engineering & Maintenance, Operations Planning, and Graphics. Indirect reports included: Human Resources, Accounting, World Class Manufacturing, Customer Service, and Quality.

Akron, Ohio

Managed the manufacturing operations of a $50 million facility of 116 union employees and 6 managers/supervisors from mounting, liquid materials, press, slitting, packing, and warehouse departments. Utilized Lean Six Sigma principles to drive daily improvement activities and achieved Green Belt certification in 2009. Helped manage the turnaround of a plant in 2008 from closure to recognition for Operational Excellence out of more than 120 plants worldwide.

Akron, Ohio

Managed short and long-range production planning, ensuring production schedule alignment with demand and maximizing manufacturing efficiency and on time delivery. Oversaw plant capacity, staffing levels, and led weekly meetings to review current and future operations plans. Managed procurement, logistics, and inventory of film substrates to meet production deadlines and minimize obsolescence, waste, and aged inventory. Supervised the creation and maintenance of accurate bills of materials, machine routings, and item master components used to generate manufacturing work orders.

Akron, Ohio

Designed and maintained orderly and level production schedules to meet customer demand while maximizing machine efficiency. Suggested and implemented plans for production shortfalls and gains. Recommended changes to existing capacity and manning levels when needed. Worked with customer service, sales, operations, and management to balance internal and external customer needs. Developed a deep understanding of production processes, equipment, and capacity constraints.

Akron, Ohio

Processed and managed customer orders, shipments, complaints, returns, credits, quotes, and other miscellaneous requests. Regulated finished goods inventory and prepared weekly customer inventory reports. Managed raw material stocking programs for select customers and processed raw material requisitions to purchasing. Maintained product specification sheets for customer accounts and assisted with on-site customer press approvals.

Bachelor Of Science In Business Administration, Finance

Activities and Societies: Beta Gamma Sigma Business Honorary, National Residence Hall Honorary, Resident Assistant, Freshman Orientation.

Master Of Business Administration (M.B.A.), Executive Mba