Michelle Hudson Email & Phone Number

Senior Project / Business Transition Manager with the ability to see the big picture & unravel complex issues. By using a consultative leadership style, I scope & develop project strategies & effectively implement these through to completion.With a track record of successful delivery of business transition & infrastructure related projects & creating winning service delivery propositions for outsourcing bids within pre-sales roles I collaborate & co-operate to achieve successful outcomes through building long lasting relationships with both customers & suppliers to optimise value & cooperation & work closely with staff to engender commitment, loyalty to ensure delivery of consistent results.Relevant Skills____________PROJECT MANAGEMENT • End to end project life-cycle management.• Stakeholder management to CxO levelTECHNICAL SKILLS• High level of computer literacy with advanced MS Office skills, particularly MS Project • Broad based ICT knowledge supported by certificates in ITIL, ITSM & Project ManagementLEADERSHIP • Leading cross functional teams, incl 3rd parties, from complex multi $m bids to project teams• Mentoring/coaching junior team membersFINANCIAL MANAGEMENT • Developing business cases to approval• Managing multi-million dollar project budgets• Managing complex cost modelsBUSINESS ACUMEN• Ability to see the big picture & provide clarity of purpose when working within ambiguous and complex environments• Developing service agreements & customer business transition strategiesCONSULTING & PRE SALES • The ability to interpret customer business needs & turn these into compelling customer service delivery solutions• Pre-sales lead roles on large multi $m outsourcing services bids• Developing project SOW’s & responding to RFP’s & RFI’sFEEDBACK".. delivering on time, on budget, with a very happy customer. I was most impressed with her conduct & management of this challenging project "

Listed skills include Change Management, Project Management, Service Delivery, It Service Management, and 10 others.