Public Safety Communications Manager
CurrentOversee daily operations of public safety communications center for internal and external areas of the facility. Manage employee performance development plans. Implementation project manager for public safety software. System administrator for Central Square’s Record Management System, Moblan, Computer Aided Dispatch and Motorola radio communications software. Conduct and manage quality assurance evaluations. Manage Agency’s compliance with Federal and State National Crime Information center/ Georgia Crime Information Center (NCIC/GCIC) rules and regulations. As the Agency TAC, successfully maintain and update GCIC/NCIC certification records of 100+ employees in the Georgia State GCIC Learning Management System (LMS). Under my management the Agency passed 2018 triennial GCIC State audit, and reduced non-compliance areas by 50% compared to prior audit cycle. Prepare Uniform Crime Reporting (UCR) reports for the FBI, perform monthly validations of CJIS database files. Conduct technical training through one-on-one, web based and classroom setting classes utilizing ADDIE process. Compile Agency crime data creating weekly and monthly statistical reports for agency analysis of crime patterns.