Michelle Pugh
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Michelle Pugh Email & Phone Number

Front Desk @ Dave & Buster's Inc. | Exceptional Customer Service at Dave & Buster's Inc.
Location: Dallas, Texas, United States 7 work roles 5 schools
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Role
Front Desk @ Dave & Buster's Inc. | Exceptional Customer Service
Location
Dallas, Texas, United States
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Michelle Pugh is listed as Front Desk @ Dave & Buster's Inc. | Exceptional Customer Service at Dave & Buster's Inc., a with 5447 employees, based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Michelle Pugh.

Michelle Pugh previously worked as Front Desk at Dave & Buster'S Inc. and Optical Supervisor at Visionworks Of America. Michelle Pugh holds Certificated, Phlebotomy Technician/Phlebotomist from Texas School Of Phlebotomy.

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Dave & Buster's Inc.

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Profile bio

About Michelle Pugh

I am an Optical Supervisor at Visionworks of America, a leading eye care service provider in the U.S. With over 15 years of customer service experience and 4 years of retail management experience, I have developed strong skills in coaching and mentoring, sales, inventory, and quality control. As a certified Aesthetician, I also have expertise in skincare and beauty products, which I use to advise customers on the best solutions for their needs. My mission is to help people achieve their wellness and beauty goals while delivering exceptional results and value. I enjoy working in a fast-paced and dynamic environment, where I can learn new skills and techniques, and share my knowledge and expertise with my team and organization.

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Dave & Buster's Inc.
Dave & Buster'S Inc.
Front Desk @ Dave & Buster's Inc. | Exceptional Customer Service
dallas, texas, united states
Employees
5447
AeroLeads page
7 roles

Michelle Pugh work experience

A career timeline built from the work history available for this profile.

Front Desk

Current

Arlington, Texas, United States

Discuss goods or services information with customers or patrons.Respond to customer problems or complaints.Calculate costs of goods or services.Collect deposits, payments or fees.Execute sales or other financial transactions.

Sep 2016 - Present

Optical Supervisor

United States

Drive retail sales through selling, training, developing, and leading associates to serve our customers/patients best. Supervise overall performance and operation of the store in the absence of the General Manager following established procedures and use of sound judgment.Managed merchandise and display programs. Authenticate that prescription information is properly entered correctly and completely in our system.

Jul 2021 - Jul 2023

Store Manager

Gnc

Dallas, Texas

Sell merchandise to customers and ensure excellent customer service.Manage the store's inventory within guidelines. Receive, check, and shelve all merchandise orders. Confirm all purchase orders.Adhere to a quality control program for stock rotation, infestation control, outside inspections, and maintenance problems. Responsible for keeping the store clean and uncluttered.Exceeding sales goals by being knowledgeable in nutrition supplements. Manage work schedules within established corporate guidelines for optimal store coverage.Hire, train, discipline, review, and terminate employees; consult with Human Resources for all rehires and terminations, including completing required new hire paperwork, all warning discipline, and separation documentation. Prepare associates for new promotions.

Jan 2018 - Jul 2021

Product Demonstrator

Addison, Tx

Distribute promotional literature or samples to customers.Sell products or services.Demonstrate products to consumers.Clean work areas.Recommend products or services to customers.Study product information to acquire professional knowledge.Set up merchandise displays.

Sep 2015 - Sep 2016

Hostess

Five Sixty By Wolfgang Puck

Dallas, Tx

Answered phone callsBook reservations utilizing “Open table”Monitored dining room Monitored guest flow to maximize table usage and minimized guest wait timesReceived and welcomed the guests with due attention; greeted them with a smileProvided the highest quality of service to the guest by making seating arrangements and reservations before to their visit.Help assist the guest by working out their queries and grievances, coordinated with other staff to ensure the availability of best service for the guests.Help made arrangements for dinners who wanted things we didn’t provide (i.e. floral arrangements)

Aug 2014 - Sep 2015

Esthetician

East Meets West Beauty

Dallas, Texas

Clean tools or equipment.Clean work areas or facilities.Apply cleansing or conditioning agents to client hair, scalp, or skin.Assess skin or hair conditions.Demonstrate activity techniques or equipment use.Teach health or hygiene practices.Maintain professional knowledge or certifications.Administer therapeutic massages.Maintain client information or service records.Sterilize equipment and clean work areas.Examine clients' skin, using magnifying lamps or visors when necessary, to evaluate skincondition and appearance.Cleanse clients' skin with water, creams, or lotions.Demonstrate how to clean and care for skin properly and recommend skin-care regimens.Select and apply cosmetic products, such as creams, lotions, and tonics.Perform simple extractions to remove blackheads.Stay abreast of latest industry trends, products, research, and treatments.Treat the facial skin to maintain and improve its appearance, using specialized techniquesand products, such as peels and masks.Refer clients to medical personnel for treatment of serious skin problems

Aug 2012 - Oct 2014

Department Supervisor

Addison, Tx

Answer customer questions about goods or services.Greet customers, patrons, or visitors.Supervise sales or support personnel.Monitor sales activities.Monitor inventories of products or materials.Train sales personnel.Establish operational policies.Assign duties or work schedules to employees.Provide customer service by greeting and assisting customers and responding to customerinquiries and complaints.Monitor sales activities to ensure that customers receive satisfactory service and qualitygoods.Inventory stock and reorder when inventory drops to a specified level.Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firingworkers when appropriate.Assign employees to specific duties.Enforce safety, health, and security rules.Examine merchandise to ensure that it is correctly priced and displayed and that it functionsas advertised.

Nov 2007 - Apr 2009
Team & coworkers

Colleagues at Dave & Buster's Inc.

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5 education records

Michelle Pugh education

Certificated, Phlebotomy Technician/Phlebotomist

Texas School Of Phlebotomy

Activities and Societies:Venipuncture Order of Draw Dispose of biomedical waste in accordance with standards. Finger & Heel Sticks Finger.

Esthetics, Aesthetician/Esthetician And Skin Care Specialist

Ogle School Hair Skin Nails-Arlington

Achieved high service dollar Maintained high client request rate Participated in mock spa project

Aesthetician/Esthetician And Skin Care Specialist

The International Dermal Institute

Undergraduate Days Sensitive skin type and condition focus on Rosacea Oily/Acne skin type Back Treatment Exfoliation types Galvanic.

High School Diploma, 1999

North Crowley High School

Activities and Societies: Marching Band, Key club, and Culture clubWas a member of Key Club and the marching band

Hs Diploma, High School/Secondary Diplomas And Certificates

Crowley High School

Activities and Societies: Key Club's Carter Blood Center blood drive

FAQ

Frequently asked questions about Michelle Pugh

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What company does Michelle Pugh work for?

Michelle Pugh works for Dave & Buster's Inc..

What is Michelle Pugh's role at Dave & Buster's Inc.?

Michelle Pugh is listed as Front Desk @ Dave & Buster's Inc. | Exceptional Customer Service at Dave & Buster's Inc..

Where is Michelle Pugh based?

Michelle Pugh is based in Dallas, Texas, United States while working with Dave & Buster's Inc..

What companies has Michelle Pugh worked for?

Michelle Pugh has worked for Dave & Buster'S Inc., Visionworks Of America, Gnc, Fulhum, and Five Sixty By Wolfgang Puck.

Who are Michelle Pugh's colleagues at Dave & Buster's Inc.?

Michelle Pugh's colleagues at Dave & Buster's Inc. include Macy Adrianse, Antonio Cobbs, Sara Von Readen, Steve Ber, and Aaron Shine.

How can I contact Michelle Pugh?

You can use AeroLeads to view verified contact signals for Michelle Pugh at Dave & Buster's Inc., including work email, phone, and LinkedIn data when available.

What schools did Michelle Pugh attend?

Michelle Pugh holds Certificated, Phlebotomy Technician/Phlebotomist from Texas School Of Phlebotomy.

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