Michelle Oliveira Email & Phone Number

Lisbon Area, Portugal

Responsible for managing customer relationship strategies, sales and operational process.

Rio De Janeiro Area, Brazil

Last Job Position (since: 2009): Senior Systems Analyst - acting as Team Project LeaderPrevious Job Positions: Developer, Senior Developer, Systems AnalystResponsibilities: Manage all phases during the software development lifecycle. During the requirement phase: requirements elicitation during client meetings, business processing modeling and projects analysis for the software development. During the development phase: scheduling and distributing tasks between developers and… Show more Last Job Position (since: 2009): Senior Systems Analyst - acting as Team Project LeaderPrevious Job Positions: Developer, Senior Developer, Systems AnalystResponsibilities: Manage all phases during the software development lifecycle. During the requirement phase: requirements elicitation during client meetings, business processing modeling and projects analysis for the software development. During the development phase: scheduling and distributing tasks between developers and follow-up the deliveries. In the test phase: test cases and test acceptance criteria elaboration and follow-up test results.Results achieved in the projects: improvement of product and service quality; reduction of software development demand; marked improvement to the team productivity through the implementation of new tools and procedures.Highlights: participation in internal projects with teams from Brazil and the US to survey and implement the unified software factory for international projects in Brazil; creating and deploying software process for internal use with Team Foundation Server; creation of standardized procedures for tests and version source control. Show less

Rio De Janeiro Area, Brazil

Responsibilities: activities related to website development and intranets using ASP and ASP.Net. Database modeling and elaboration of queries views and stored procedures for SQL Server and DB2. Main projects: Warner Music Brasil, Embratel, Clínica São Vicente and Multiquip.Outsourcing experience: Between July, 2005 until October, 2005 allocated in Embratel doing activities related to intranet’s development. Main tasks executed: ASP pages creation, specification’s system… Show more Responsibilities: activities related to website development and intranets using ASP and ASP.Net. Database modeling and elaboration of queries views and stored procedures for SQL Server and DB2. Main projects: Warner Music Brasil, Embratel, Clínica São Vicente and Multiquip.Outsourcing experience: Between July, 2005 until October, 2005 allocated in Embratel doing activities related to intranet’s development. Main tasks executed: ASP pages creation, specification’s system document creation, database migration, stored procedures maintenance, database modeling for Microsoft SQL Server. Show less

Rio De Janeiro Area, Brazil

Main Functions and Responsibilities:• Critical and medium/large system development activities;• Requirements elicitation and system analysis based on code reuse;• Implementing a software development improvement process;• Creating standards for technical documentation;• Increasing customer satisfaction with more planned deliveries and alignment of expectations;• Problem solving;• Training technical team development.• Follow-up of projects developed by outsourced… Show more Main Functions and Responsibilities:• Critical and medium/large system development activities;• Requirements elicitation and system analysis based on code reuse;• Implementing a software development improvement process;• Creating standards for technical documentation;• Increasing customer satisfaction with more planned deliveries and alignment of expectations;• Problem solving;• Training technical team development.• Follow-up of projects developed by outsourced companies. Show less

Master Of Business Administration (Mba), Engenharia De Software

Bachelor Of Technology (B.Tech.), Tecnologia Da Informação

* CR 9.02

Data Processing (Technician Degree), Information Technology, High School Combinated With Technician Degree