Michelle Ramos

Michelle Ramos Email and Phone Number

Global Payments Consulting at American Express @ American Express
Michelle Ramos's Location
New York City Metropolitan Area, United States, United States
Michelle Ramos's Contact Details

Michelle Ramos work email

Michelle Ramos personal email

n/a
About Michelle Ramos

Passionate and experienced professional with 13 years of proven expertise in elevating global client relationships, leading cross-functional team initiatives, and developing global development strategies. Led negotiations of global agreements with Fortune 500 companies. Strong customer advocate in delivering world-class support. Developed and led retention strategies to maintain strategic client relationships. Set portfolio strategies to drive profitability and client engagement in highly dynamic environment, generating new revenue streams and strengthening global relevance. Strong communicator and effective collaborator in motivating key stakeholders to deliver on partnership goals. Coached and offered support to peers in navigating through ambiguity by setting clear objectives and goals, success measures and ongoing performance assessment. Fostered a culture of feedback to enable ongoing learning and development, contributing to building a diverse and inclusive team.Specialties: Strategic partnership with global complex client relationships. Natural ability to establish and revitalize relationships. Project management of multiple initiatives in parallel. Authentic and team-based leadership. Contract negotiations. Skilled presenter in curating relevant and meaningful content to drive partnership outcomes. Seek opportunities through relationship building and analytical skills. Strong work ethic. Expertise in travel and payment industry (B2C and B2B). Engagement Management. Delivered on short-term and long-term strategic initiatives. Strong financial acumen. Customer loyalty. Marketing Strategizing. Creative problem solver.

Michelle Ramos's Current Company Details
American Express

American Express

View
Global Payments Consulting at American Express
Michelle Ramos Work Experience Details
  • American Express
    Global Payments Consulting Group, Global Merchant & Network Services
    American Express Sep 2021 - Present
    New York, Ny, Us
    Offering payment expertise and consultative sales support to a client portfolio valued at $60B+ in annual volume. Driving product delivery and evolving American Express payment capabilities and offerings. Leading end-to-end product enablement lifecycle to expand card acceptance, adopt contactless & digital wallet solutions, comply with e-commerce industry mandates and emerging market regulations, enhance operational efficiency in disputes & chargeback management, modernize payments infrastructure and programs.
  • American Express
    Global Client Group, Global Merchant & Network Service
    American Express May 2017 - Sep 2021
    New York, Ny, Us
    Built and evolved the strategy to drive revenue and deepen relationships with a portfolio of global accounts, delivering an annual volume of over $17B. Developed negotiation strategies to successfully renew multi-year global relationships and elevated overall partnership. Developed holistic strategies to improve profitability, relevance, and merchant engagement.
  • American Express
    Strategic Investment Management, Global Commercial Services
    American Express Dec 2015 - May 2017
    New York, Ny, Us
    Redesigned and executed plan and process to optimize the strategic investment portfolio for Commercial payment products and capabilities
  • J.P. Morgan
    Associate, Trade Support, Investment Bank
    J.P. Morgan Jan 2015 - Dec 2015
    New York, Ny, Us
    Strategic development and risk management process improvement for domestic and international businesses.
  • J.P. Morgan
    Senior Analyst, Trade Support, Investment Bank
    J.P. Morgan Jun 2014 - Dec 2014
    New York, Ny, Us
    Supported growing the Cash Equity businesses in the U.S., Canadian and Latin American markets.
  • J.P. Morgan
    Analyst, Client Services, Investment Bank
    J.P. Morgan Jul 2011 - May 2014
    New York, Ny, Us
    Client relationship management for tier-1 U.S. large clients with domestic and international trading activities. Partnered with clients to develop strategies and efficiency initiatives to accelerate growth and reduce operational cost.
  • Jpmorgan Chase & Co.
    Corporate Development Program Summer Analyst, Investment Bank
    Jpmorgan Chase & Co. Jun 2010 - Aug 2010
    New York, Ny, Us
  • Rbc Capital Markets
    Product Control Intern
    Rbc Capital Markets Aug 2009 - Mar 2010
    Toronto, Ontario, Ca
  • Walt Disney World
    Disney College Program
    Walt Disney World Jan 2008 - May 2008
    Lake Buena Vista, Florida, Us

Michelle Ramos Education Details

  • Baruch College
    Baruch College
    Finance; Political Science

Frequently Asked Questions about Michelle Ramos

What company does Michelle Ramos work for?

Michelle Ramos works for American Express

What is Michelle Ramos's role at the current company?

Michelle Ramos's current role is Global Payments Consulting at American Express.

What is Michelle Ramos's email address?

Michelle Ramos's email address is mi****@****exp.com

What schools did Michelle Ramos attend?

Michelle Ramos attended Baruch College.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.