Michelle Arnold, Pmp, Lssbb Email & Phone Number

Franklin Township, Nj, Us

Hamilton, Nj

Director of Business Enhancement

Hamilton, New Jersey, United States

Hamilton, Nj

Howell, New Jersey

-Made to Fly, LLC inspires the dreamer, empowers, equips and provides leadership and resources to individuals and businesses in helping to bring their projects to flight-Speaker, Trainer and Coach on Leadership and Personal Growth Development through the John Maxwell Team for businesses, entrepreneurs, creatives and youth.-Provide career and business coaching and consultation and resources for entrepreneurs. -Provide documentation and proposal writing and research for… Show more -Made to Fly, LLC inspires the dreamer, empowers, equips and provides leadership and resources to individuals and businesses in helping to bring their projects to flight-Speaker, Trainer and Coach on Leadership and Personal Growth Development through the John Maxwell Team for businesses, entrepreneurs, creatives and youth.-Provide career and business coaching and consultation and resources for entrepreneurs. -Provide documentation and proposal writing and research for non-profit organizations.-Provide website template design, graphics and brand management, social media management and marketing strategies for companies and individuals. Show less

- Certified Speaker, Trainer and Coach on Leadership and Personal Growth Development through the John Maxwell Team for businesses, entrepreneurs, creatives and youth.- Certified Speaker, Trainer and Coach for YouthMax

Bilerica, Ma

-Managed up to 12 Live projects simultaneously for the RTSM and Clinphone 4 platforms. -Directed and managed the project life cycle along with providing leadership to the other team members involved with the programming, documentation and the Go-Live procedures.-Provided live study management and oversight of the study from client acceptance and throughout the project build and life cycle. Led client acceptance testing and managed the Go-Live Process.-Continued the… Show more -Managed up to 12 Live projects simultaneously for the RTSM and Clinphone 4 platforms. -Directed and managed the project life cycle along with providing leadership to the other team members involved with the programming, documentation and the Go-Live procedures.-Provided live study management and oversight of the study from client acceptance and throughout the project build and life cycle. Led client acceptance testing and managed the Go-Live Process.-Continued the mentorship process for new Live Study Managers.-Served as a proactive member of the Bristol Myers Squibb core team in the development of standards and contributing vital information for the Client Acceptance Process and script development. Show less

East Windsor, Nj

-Became a proactive member of the Novartis Process Improvement Team in creating client standards for integration and contributed vital information for the Client Acceptance Testing process and script development. -Conducted trainings on the process and developed guides for Randomization and Trial Supply Management (RTSM)-Was named a champion in the Depots and Unconditional Recipients Go-live process and standards.-Served as a member of the process improvement team in… Show more -Became a proactive member of the Novartis Process Improvement Team in creating client standards for integration and contributed vital information for the Client Acceptance Testing process and script development. -Conducted trainings on the process and developed guides for Randomization and Trial Supply Management (RTSM)-Was named a champion in the Depots and Unconditional Recipients Go-live process and standards.-Served as a member of the process improvement team in mentorship for new starters and in customer service training.-Provided support and oversight of the study throughout the project life cycle and participated in study design meetings along with the other project team members.-Actively performed live project reviews to identify potential issues and highlighted these to the relevant internal departments or directly to client as necessary. Show less

New Brunswick, Nj

Performed data integrity for the Law Manager Pro software Cleanup efforts, focusing on maintaining accurate constituency data records. Responsible for the final field selection in the Law Manager matter field names in “Courts” and “Party Names”. Added, deleted and modified records as necessary for accuracy and consistency. Final selections were used as drop-down selections in the migration to the new software.Managed, created and maintained daily spreadsheets for… Show more Performed data integrity for the Law Manager Pro software Cleanup efforts, focusing on maintaining accurate constituency data records. Responsible for the final field selection in the Law Manager matter field names in “Courts” and “Party Names”. Added, deleted and modified records as necessary for accuracy and consistency. Final selections were used as drop-down selections in the migration to the new software.Managed, created and maintained daily spreadsheets for tracking purposes, comments and notes. Performed Quality checks for over 50,000 records. Show less

Wilmington, De

-Managed, created and maintained various registries to effectively track Diabetes care, Childhood/Adolescent Obesity amongst the Diabetes Centers and YMCA Centers in Delaware using the NCQA HEDIS Measures.-Managed monthly process for data abstraction, data integrity and data reporting in coordination with the Manager of Practice Systems. Created, collected and maintained a database for a Research Program, “Cookfresh” to find out if learning nutrition skills and will help decrease the… Show more -Managed, created and maintained various registries to effectively track Diabetes care, Childhood/Adolescent Obesity amongst the Diabetes Centers and YMCA Centers in Delaware using the NCQA HEDIS Measures.-Managed monthly process for data abstraction, data integrity and data reporting in coordination with the Manager of Practice Systems. Created, collected and maintained a database for a Research Program, “Cookfresh” to find out if learning nutrition skills and will help decrease the risk of Type 2 diabetes in teens.-Contributed and assessed inclusion and exclusion of data based on defined data dictionary using Ethnograph Software for a Research project on Systemic Barriers to Diabetes Management in Primary Care.-Contributed data analysis and statistics for a Performance Improvement Project on School Based Health Centers published in the New England Journal. (https://www.nejm.org/doi/full/10.1056/NEJMoa1001933)-Trained assistant to manage data flow for the Childhood/Adolescent Obesity database. Show less

Bronx, Ny

-Project Coordinator for member and provider clinical outreach materials, articles, and newsletters, including analyzing, designing, developing, implementing, monitoring and evaluating all publications. (i.e. Clinical Guidelines, Best Practice Performance Improvement Toolkit, QARR Alerts, Member Newsletter-Healthy Streets, Adolescent Directory and the Quality Improvement Manual. -Project leader for primary topics (i.e., Pharyngitis, Upper Respiratory, Acute Bronchitis). These clinical… Show more -Project Coordinator for member and provider clinical outreach materials, articles, and newsletters, including analyzing, designing, developing, implementing, monitoring and evaluating all publications. (i.e. Clinical Guidelines, Best Practice Performance Improvement Toolkit, QARR Alerts, Member Newsletter-Healthy Streets, Adolescent Directory and the Quality Improvement Manual. -Project leader for primary topics (i.e., Pharyngitis, Upper Respiratory, Acute Bronchitis). These clinical focus groups were developed to increase QARR Performance Rates, using performance improvement initiatives, clinical studies, monitors and one-to-one contact with Primary Care Physicians and their practices.-Team leader for Brooklyn and Staten Island for the 2006, 2007 and 2008 QARR chart review. Led team to access and review charts, search members and obtain all clinical data necessary to achieve successful and timely completion of the QARR process. Monitored and reviewed provider records for service delivery and quality during the annual QARR chart review and at other times. -Consulted and collaborated with health care providers in identifying opportunities and initiating strategies for performance improvement, and provide them with formal and informal education for all aspects of quality management program activities.-Project coordinator for departmental project workloads to produce data for complete and accurate reports of all project activities and prepares reports for presentation. Maintained monthly functionality of Health Plan Reporter software. -Trained Quality Management Specialists in departmental processes and procedures; serve as a mentor and resource for questions regarding scope and content of departmental functions, relationships with internal and external customers. Show less

Ba, Information Systems

Activities and Societies: Black Hispanic Alumni Association, Hofstra University Gospel Ensemble, C-Step

Education record