Quality Assurance Manager
Current
Aug 2024 - Present
AeroLeads people directory · profile
Michelle Readwin Email & Phone Number
Quality Assurance Manager
at
Ten Lifestyle Group
1 work email found
@digioutsource.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Quality Assurance Manager
Location
City Of Cape Town, Western Cape, South Africa
Company size
Who is Michelle Readwin? Overview
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Quick answer
Michelle Readwin is listed as Quality Assurance Manager at Ten Lifestyle Group, a company with 728 employees, based in City Of Cape Town, Western Cape, South Africa. AeroLeads shows a work email signal at digioutsource.com and a matched LinkedIn profile for Michelle Readwin.
Michelle Readwin previously worked as Customer Service Coach at Digioutsource and HVC Customer Service Host at Digital Outsource Services (Pty) Ltd. Michelle Readwin holds Coaching In Workplace, Physical Education Teaching And Coaching from Sacap.
Company email context
Email format at Ten Lifestyle Group
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{first}.{last}@digioutsource.com
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AeroLeads found 1 current-domain work email signal for Michelle Readwin. Compare company email patterns before reaching out.
Profile bio
About Michelle Readwin
German language, Customer Service, Guest Relations, Coaching, Training.(ZA permanent residency)
Listed skills include Hospitality, Hospitality Industry, Hospitality Management, Hotels, and 19 others.
Current workplace
Michelle Readwin's current company
Company context helps verify the profile and gives searchers a useful next step.
Ten Lifestyle Group
12 roles · 9 years
Michelle Readwin work experience
A career timeline built from the work history available for this profile.
Customer Service Coach
Technical and developmental coaching at the workplace. International region.
Sep 2019 - Jul 2024
Hvc Customer Service Host
Looking after our German speaking High Value Clients.
Jun 2018 - Sep 2019
German Customer Service Host
- Respond to customer queries by telephone, email and online chats (German language)
- Process pertinent information into relevant databases
- Customer relationship building and management
- Make outgoing calls – welcome customer, follow up queries, special events (birthday and anniversary)
2017 - May 2018
Duty Manager
Leeu Estates, Leeu Collection
Opening of this 2nd boutique, luxury Hotel within the Leeu Collection in beautiful Franschhoek. Managing of daily Hotel operations.
Jun 2016 - Apr 2017
Duty Manager
Leeu House, Leeu Collection
Opening of this boutique, luxury Hotel in beautiful Franschhoek. Managing of daily Hotel operations.
Dec 2015 - Jun 2016
Guest Relations Manager
- Managing guest relations, concierge, porters & night audit
- Relief duty manager
- Training of staff on guest relations and concierge
- Coordinating reservations & concierge related requests for guests prior, during and after stay
- Attending to urgent guest & hotel related tasks
- Creating the roster for the guest relations team
Nov 2014 - Nov 2015
Guest Relations
Looking after international guests, reception and concierge duties
Oct 2013 - Oct 2014
Duty Manager
Responsible for the care of hotel guests throughout their visit. Using my own initiative and taking appropriate action to deliver a first class service. In charge of in-house bookings and assisting with the co-ordination of weddings, events & conferences. Assisting the Front of House team as well as the Restaurant team during busy operations.
Jun 2012 - Jul 2013
Oct 2011 - Jun 2012
Concierge
Ensuring the ultimate guest experience onboard OCI vessels by aiding effective communication of information through all departments;Providing Concierge service to all guests onboard, dealing with all special requests/needs as required within this market segment.Ensuring appropriate follow up on guest issues addressed to the Front Desk.
Mar 2011 - Aug 2011
Guest Relations Manager
Overview day to day activitiesManage team of 5 agents and 7 portersGuest requests and wishesPreparation of schedule for porters and Guest Service DeskMOD shifts, Training of local and international Staff
Aug 2009 - Mar 2011
Team & coworkers
Colleagues at Ten Lifestyle Group
Other employees you can reach at tengroup.com. View company contacts for 728 employees →
BL
Beth Loft
Colleague at Ten Lifestyle GroupLondon, England, United Kingdom, United Kingdom
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CH
Cara Hendricks
Colleague at Ten Lifestyle GroupWestern Cape, South Africa, South Africa
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NN
Nwabisa Natasha Tyandela
Colleague at Ten Lifestyle GroupCity Of Cape Town, Western Cape, South Africa, South Africa
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CC
Cloey Cheung
Colleague at Ten Lifestyle GroupHong Kong, Hong Kong SAR, Hong Kong
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IM
Isabella Marinho
Colleague at Ten Lifestyle GroupSão Paulo, São Paulo, Brazil, Brazil
View →
VE
Vitor Eduardo De Azevedo Cafaro Fequetia
Colleague at Ten Lifestyle GroupSão Paulo, São Paulo, Brazil, Brazil
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LM
Luan Marçal
Colleague at Ten Lifestyle GroupGuarulhos, São Paulo, Brazil, Brazil
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CO
Chris Ohana
Colleague at Ten Lifestyle GroupMilton Keynes, England, United Kingdom, United Kingdom
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BS
Brenda Schneider
Colleague at Ten Lifestyle GroupSão Paulo, São Paulo, Brazil, Brazil
View →
SB
Stafford Bever
Colleague at Ten Lifestyle GroupGreater London, England, United Kingdom, United Kingdom
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Beth Loft
Colleague at Ten Lifestyle GroupLondon, England, United Kingdom, United Kingdom
View →
CH
Cara Hendricks
Colleague at Ten Lifestyle GroupWestern Cape, South Africa, South Africa
View →
NN
Nwabisa Natasha Tyandela
Colleague at Ten Lifestyle GroupCity Of Cape Town, Western Cape, South Africa, South Africa
View →
CC
Cloey Cheung
Colleague at Ten Lifestyle GroupHong Kong, Hong Kong SAR, Hong Kong
View →
IM
Isabella Marinho
Colleague at Ten Lifestyle GroupSão Paulo, São Paulo, Brazil, Brazil
View →
VE
Vitor Eduardo De Azevedo Cafaro Fequetia
Colleague at Ten Lifestyle GroupSão Paulo, São Paulo, Brazil, Brazil
View →
LM
Luan Marçal
Colleague at Ten Lifestyle GroupGuarulhos, São Paulo, Brazil, Brazil
View →
CO
Chris Ohana
Colleague at Ten Lifestyle GroupMilton Keynes, England, United Kingdom, United Kingdom
View →
BS
Brenda Schneider
Colleague at Ten Lifestyle GroupSão Paulo, São Paulo, Brazil, Brazil
View →
SB
Stafford Bever
Colleague at Ten Lifestyle GroupGreater London, England, United Kingdom, United Kingdom
View →
2 education records
Michelle Readwin education
Coaching In Workplace, Physical Education Teaching And Coaching
Sacap
Hotelfachfrau, Hotelfachfrau
Hamburg Hotelfachschule
FAQ
Frequently asked questions about Michelle Readwin
Quick answers generated from the profile data available on this page.
What company does Michelle Readwin work for?
Michelle Readwin works for Ten Lifestyle Group.
What is Michelle Readwin's role at Ten Lifestyle Group?
Michelle Readwin is listed as Quality Assurance Manager at Ten Lifestyle Group.
What is Michelle Readwin's email address?
AeroLeads has found 1 work email signal at @digioutsource.com for Michelle Readwin at Ten Lifestyle Group.
Where is Michelle Readwin based?
Michelle Readwin is based in City Of Cape Town, Western Cape, South Africa while working with Ten Lifestyle Group.
What companies has Michelle Readwin worked for?
Michelle Readwin has worked for Ten Lifestyle Group, Digioutsource, Digital Outsource Services (Pty) Ltd, Leeu Estates, Leeu Collection, and Leeu House, Leeu Collection.
Who are Michelle Readwin's colleagues at Ten Lifestyle Group?
Michelle Readwin's colleagues at Ten Lifestyle Group include Beth Loft, Cara Hendricks, Nwabisa Natasha Tyandela, Cloey Cheung, and Isabella Marinho.
How can I contact Michelle Readwin?
You can use AeroLeads to view verified contact signals for Michelle Readwin at Ten Lifestyle Group, including work email, phone, and LinkedIn data when available.
What schools did Michelle Readwin attend?
Michelle Readwin holds Coaching In Workplace, Physical Education Teaching And Coaching from Sacap.
What skills is Michelle Readwin known for?
Michelle Readwin is listed with skills including Hospitality, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Concierge Services, Front Office, and Tourism.
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