Michelle Renae Brown Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

London, United Kingdom , Gb

Aspirent was acquired and fully transitioned into NTT Data as of February 2024

I served as Consulting Technical Program Manager to a global retailer supporting Supply Chain technologies, specifically standing up and integrating with third party logistics distribution center systems, as well as enhancements to internal distribution center systems to enable and expand new business capabilities and ventures.➥ I spearheaded technical delivery of three phase program to establish North America 3PL hub distribution center supporting franchise business growth and fulfillment optimization with wholesale partners for new capabilities and enhancements across order, inventory, supply chain, allocation, and warehouse management systems by leading and influencing project and executive leadership on scope, requirements, schedule, and vendor management, enabling projected expansion of 14MM units annually across franchise business supply chain.➥ I led technical teams through delivery of enhancements to support new business division and products within current distribution center systems and integrations including warehouse management, order fulfillment, shipping, and material handling systems enabling projected net sales of $35MM for 2023.➥ I assumed responsibility for joint venture project to establish operating partner led model supporting inventory direct to partner by implementing supply chain, logistics visibility, and finance system enhancements and capabilities. Business had entered engagement without technical support utilizing all manual processes; validated scope, defined schedule, project plan, resource needs, and implementation plan with joint venture partner to successfully deliver automated and integrated solution.

Austin, Tx, Us

I served as a pioneer in the organization hired as one of the first project managers to join the company and manage the NetSuite ERP and Oracle Cloud WMS implementations. I led and oversaw 50+ projects for the program, developing a software quality assurance function for the organization, and fostering cross-functional collaboration to drive strategy enterprise-wide and ensure sustainable process implementation.➥ In this position I identified, managed, and oversaw projects from ideation through implementation, including identifying necessary resources, building timelines, establishing the rate of deliverables, and conducting QA and process improvement activities.➥ I built the project planning process for the program, leading the organization in defining projects, milestones, dependencies, deliverables, and timelines, increasing productivity for project and technology teams. ➥ My role enabled me the opportunity to define the need for a specific organizational function dedicated to Software Quality Assurance, completing a detailed value-add analysis and obtaining executive leadership approval to lead the hiring process, build, and oversee the QA team and processes.

Austin, Tx, Us

I was selected for a newly created position leading six direct reports to improve IT systems and enhance organizational scalability, accountable for strategy, planning, and management of enterprise system implementation of Oracle Retail point of sale and merchandise management, and Manhattan Associates order fulfillment systems.➥ In this role, I influenced and guided decision-making at all levels of the organization, including c-suite, through steering committee and board presentations by effectively communicating identified opportunities, process development, and resource needs, advancing the IT strategy of the business in alignment with the overall business strategy.➥ I improved processes and overall organizational structure by defining program management organization, roles, and responsibilities. Placed seven resources across project and IT disciplines to enable program delivery. Served as interim leader supporting organizational change management, project management, QA, and technology areas.➥ I led the turnaround of data conversion and system integration workstream by collaborating with teams to understand complexity and risk, define a detailed plan, prioritize resources, and manage the day-to-day execution and issues through delivery.

Columbus, Ohio, Us

I was chosen for a senior-level consulting role to deliver a risk and compliance project leading and driving project teams through project planning, scope and requirements clarification, technology delivery, vendor selection and management, testing, and organizational change management.➥ I partnered with project Business Sponsor to propose and lead organizational change management activities inclusive of stakeholder assessments, communication plan and roadshows, and training strategy resulting in engaged and aligned business teams across the organization.➥ I directed the RFP process for procurement of platform DevOps team to support project and post-delivery backlog and designed and recommended post-delivery roadmap and Agile operational processes.

Columbus, Oh, Us

I was awarded the contract responsible for delivering international Omni-channel projects in a project leadership position, including requirements, technology, quality assurance, implementation planning, and deployment. Managed and mentored project teams comprised of up to 35 stakeholders, budgets of $4MM+, and delivered persuasive presentations to CIO and executive sponsors.➥ I successfully led the implementation of consistent payment methods (WeChat Pay, Alipay) across store and direct channels within the China market by developing partnerships with a new Chinese vendor partner, leading completion and approval of vendor SOW, and full project planning. In addition, I established Omni-channel project roles, clearly setting project objectives and stakeholder accountability.➥ Also appointed to manage turnaround and complete the final phase of purchase online/pickup in-store project for Canada market and implement enhancements for US and UK markets in this role. Successfully completed before year-end change freeze, including a post-project release, with no outstanding defects.

Columbus, Oh, Us

I earned the promotion to Program Manager, accountable for managing and delivering a portfolio of enterprise Omni-channel technology projects utilizing Agile and Waterfall methods across five distinct brands. Provided leadership and coaching to multiple project managers, oversight of $20MM+ portfolio budget, and review of project budgets and forecasts. Coached and mentored eight direct reports, supporting talent management and professional development.➥ I designed and established the Omni-channel Program Manager role and responsibilities by partnering with executive leaders to strategize timelines and dependencies to develop a visual enterprise project and technology roadmap and streamlined maintenance and communication processes.➥ Appointed by CIO to conduct risk assessment across newly implemented reporting and performance systems to ensure consistent results. Additionally, led technology leaders through critical HCM system implementation strategy, resulting in thoroughly defined and aligned execution and mitigation plans.

Columbus, Ohio, Us

I was promoted to brand Operations Manager leading teams, including seven direct reports, through Workforce Management and Store Technology strategy, project, and initiative delivery focusing on process improvement and talent development.➥ I championed the replacement WFM system recommendation for Victoria’s Secret stores; the previous system was past end of life and unmanageable. Proposed to CIO and brand executives, resulting in approval to initiate RFP process to pilot and implement.➥ I spearheaded a cross-functional cost-benefit analysis to increase store network capacity, which was initially dismissed as a negative budget impact. Achieved executive approval and facilitated implementation before peak season, supporting business-critical store efficiencies and digital capabilities.

Columbus, Oh, Us

I served as Project Manager leading, directing, and managing large scale, business-critical initiatives for Victoria's Secret digital and store channels utilizing Agile and Waterfall methods and managing project teams of 40 key stakeholders (internal, external, offshore), budgets of $5MM+, and vendor contract review and management.➥ I led and educated teams on Agile and Scrum practices for the first time in the organization resulting in Agile adoption for the digital business.➥ I successfully led turnaround and delivery of digital and social content web project previously scoped yet grossly underestimated in effort and cost; identified missing scope and resources, defined project and sprint timeline, and achieved c-suite executive support and funding approval.

New York, Ny, Us

Columbus, Oh, Us

Newtownards, Gb

Oklahoma City, Ok, Us

Master, Business Administration

Bachelor Of Science, Information Systems

Certificate, Accounting