Michelle Ritter Email & Phone Number

United States

Beaver Falls, Pa

-Manages Employee Onboarding-Manages Compliance and Professional License Tracking-Wellness Committee Member-Safety Committee Chair-HR Data Management-Employee Survey Maintenance-Benefit Administration-Leave of Absence Administration-Performance Planning and Review Tracking-Employe Self-service Technical Support-Retention TrackingPrevious Position: Accounting and Human Resources Specialist-Conducts payroll processing -Manages accounts payable -Multiple Human Resources tasks listed above

Cranberry Twp., Pa

-Utilized problem-solving skills to provide first call resolution and customer service-Received multiple accolades for exceptional customer satisfaction-Continued education in the Telecommunication business-Provided support to improve customer satisfaction and loyalty-Focused on development, expansion, and maintenance of long-term customer relationships-Responded to and resolved customer questions, complaints, and concerns

Beaver, Pa

-Generated goal analysis to help customers achieve financial goals -Supported communications with business partners -Managed day-to-day branch sales-Participated in building quality personal and corporate customer relationships by opening and servicing new and existing accounts including brokerage and bank products-Coached and trained banking staff to identify opportunities to build customer relationships and increase branch revenue -Managed risk by adhering to investment and bank policies and regulations

Bachelor Of Science (Bs), Marketing, 3.73 Gpa

Activities and Societies: Sigma Beta Delta, international honor society member Participated in supporting courses in Psychology.

Investments And Securities

Studied and obtained Series 6 and 63 Investment licenses while working for National City Bank