Michelle Meloy Email & Phone Number

Carmel, Indiana

As an Implementation Analyst, I assist clients through the PolicyStat Saas application onboarding process. Implementation onboarding includes architecting client systems, conducting weekly client calls, delivering product training via webinars, configuring websites with necessary data, understanding client needs and optimizing product configuration around.

Indianapolis, Indiana Area

• Promoted to lead the ad graphic production and page layout production teams that produced 300+ print directories annually in a deadline driven environment. Demonstrated problem-solving capabilities, time management.
• An early adopter to new software, systems and programs that helped team members navigate a six month transition through a major system implementation from a legacy mainframe platform to new PC and web based platforms.
• A process improvement advocate that sponsored a company led process improvement workshop resulting in system and process efficiencies across the Operations and Sales teams.
• End User Trainer that led a project that involved the closure of our local US office and the transition of all jobs to a new internal team in Canada and an offshore vendor partner in India during a peak production.
• A trusted partner to the IT team that could give advice and guidance on improving current technology use as well as provide detailed requirements for end user needs.

Indianapolis, Indiana Area

Held various positions during my tenure at Volt.Operations ManagerLed various operations teams in the Indianapolis office that produced print ads/pages for annual print directories for multiple customers and the daily newspaper ad production team. Leadership repeatedly selected the Indianapolis operations teams for new projects.Business AnalystJoined the.