Drive the efficiency and effectiveness of store operations to enhance the client shopping experience. oversee a dynamic team, providing support and guidance to help them thrive in their roles. My responsibilities include:Managing order fulfillment processes to ensure accuracy and top-notch service.Overseeing inventory management to maintain a well-stocked and organized store.Supervising store maintenance to ensure a clean, safe, and smooth-running environment.Leading the planning and execution of sales events and promotions.Actively participating in loss prevention strategies to ensure a secure shopping experience.

Team Leadership: Facilitated clear, ongoing communication with store leadership, providing positive, developmental feedback and operational insights.Manage daily coverage needs, meal breaks and completion of zone charts.Disseminated pertinent information such as business goals, HQ updates, and store news.Customer Experience Leadership: Addressed customer issues that require leadership intervention. Assist with ad hoc customer accommodations, including returns/exchanges and guest recovery efforts.Uphold operational standards, including visual merchandising, cleanliness, and safety protocols.Business Leadership: Key Performance Indicators (KPIs) , effectively communicated to the team. Perform opening and closing duties, which included, hosting huddles, training sessions and safe count.Collaborated with Associate Store Director(s) to foster community connections and establish local partnerships for events and initiatives, enhancing networking opportunities.Contributed to $1M, “Month To Date” revenue. Exceeded in AOV, averaging $58.04 per transaction and established a coherence between editor to sales goals daily, monthly as well as yearly.

As the Women's Visual Merchandiser at J.Crew, dedicated to crafting captivating and innovative in-store experiences. A keen eye for design and a passion for fashion, curating displays that showcase our latest collections while ensuring a seamless and visually engaging shopping environment. By merging my creativity with a deep understanding of our brand, working to inspire customers and elevate the J.Crew experience. My role goes beyond arranging products; committed to creating spaces that resonate with our customers, promoting personal and professional growth within the team, and contributing to the continuous evolution of our brand's visual identity. Also looking very cute doing it!

Held daily zoom meetings with HQ, offering valuable insights, KPI Analysis on future women's sales alongside the Women's Buyer and creative team for KITH Women's, contributing to data-driven decision-making and strategic planning.Oversee the complete operation of the store. Coaching supervisors to adhere to business needs and changes. Managed opening and closing procedures while adhering to rigorous security and OSHA guidelines. Ensure compliance with building codes, maintaining safety & hiring of security.Diligently tracked and documented the accumulation and generation of profit, ensuring meticulous financial record-keeping and accountability. Gained $3M yearly profit margin to head start a new store location to drive better results within the Womens Department.

Jordan Brand Visual Merchandiser/Stylist| Nike - SoHo, NYC | OCT 2019 - MAY 2021Conducted efficient ways to serve customers on launch day. Provide product date knowledge to prevent early launches storewide.Managed ‘Nike SoHo’ Twitter Account.Women’s Business Visual Merchandiser/ Stylist| Nike - SoHo, NYC | MAR 2017 - OCT 2019Womens lead advisor on Product Knowledge and Placement.Spearheaded seasonal initiatives/ promotions such as Women's FIFA, Vapormax Launch, AirMax Day, NYC Parks & Recreation, many more.Young Athlete Brand Visual Merchandiser| Nike - SoHo, NYC | OCT 2016 - MAR 2017Planned and Organized Overnight/ Daytime product placement in Kids Business.Proposed plans to reorganize Back of House flow to Visual Merchandising, innovating a new way to efficiently serve our consumers.Earned $3 million dollars in revenue, solely based on styling of mannequins & merchandising creative. Recovered $50,000 in obsolete internal damages. RFID Trained. Product Logistics. Team lead visual merchandising expert in women's apparel. Product Life Cycle Trained & Expert. Back of house operational detail oriented. Full time visual team trainer in young athletes apparel/ footwear. Created planograms every seasonal store update. Cohesive planning under corporate directives. Boutique shop expertise of the Initiative Floor. Photo feedback. Overnight & early morning store set executioner. Visual womens footwear prep lead. Whole store visual product management & communication. 100% score on Bias training. Consumer experience athlete , Inventory display management. Nike visual trainer expert. Excel intermediate efficient. Ship from store allocator. BOPIS (Buy online pick up in store) allocator. Shipping & Receiving expertise.

POS/ Cash Handling, Return Claims, Fraud Management, Handled Customer Complaints, Mis-order and damage issues, manages tip distribution, Logistic Team Assistant, Handles customer questions via phone. Barista, Barista Trainer, Assistant Shift Supervisor, Product Management, Eco-sure handler, Department of health handler, Assistant food handler.

Basics in Sales & Stock room planning, POS, processing and visual standards.Stockroom planning & organization.