Michelle J. Email & Phone Number

I help leaders and changemakers develop innovative solutions that help humanity. How will your business and digital transformation goals help humanity? Let's work together.Here are some tools in my wheelhouse:• Professional and personal coaching• Facilitation• Design Thinking• Strategy definition• Engagement strategy• Strategy execution design and success measurement definition• Stakeholder engagement, management and consensus-building• Compassionate communication • Conflict resolution• Public speaking• User interviews• Client-facing user experience workshops and training• Competitive analysis • Heuristic evaluation• Analytics evaluation (Google Analytics Individual Qualification certified)• Audience definition (Personas and User Journeys)• Content modeling• Information architecture strategy• Contextual inquiry • Ethnographic research • Menu testing • Card sorting • Surveys • In person and remote usability studies (moderated and unmoderated)• Social media and online community strategy• Project management• Translation• Certified mediator with training in non-violent communication• Grant writing experience • I know Mandarin (attended graduate school in China and completed a graduate thesis in Chinese) and Spanish

Listed skills include Leadership, Writing, Swift Ios, Social Media, and 44 others.