Michelle Scali Kaplan Email & Phone Number

Danvers, Ma, Us

• Responsible for the development, execution, and ownership of initiatives that support our unique workculture, optimize the people experience, and unite a diverse, nationally distributed team.• Leverage analytics to track experiences, trends, and project/program impact.• Partner with various stakeholders to identify trends, priorities, and resources to positively impact theemployee experience.• Lead cross-functional project teams to identify and help diagnose various people challenges, designeffective solutions, and help scale workflows that balance compliance with low friction for the business andemployees.• Evolve strategic projects into impactful programs, aligned to strategic objectives.• Work closely with key stakeholders across the business to continuously improve strategic programs,driving measurable results.• Design policies, execute new initiatives, and further develop our culture to support, cultivate and retainan engaged, empowered, diverse workforce.• Construct concise presentations and/or reporting, including tracking of employee engagement andinclusion progress.

• Analyze and review answers from internal survey questionnaires and communications to find trends in employee feedback.• Leverage employee engagement survey data to understand engagement drivers and outcomes and apply design thinking to deliver best in class team member experiences across the employee lifecycle.• Identify and source virtual tools and resources to form and sustain virtual team member communities.• Create "out of the box" initiatives to enhance the virtual employee experience throughout the employee lifecycle.• Manage programs and initiatives that focus on promoting employee appreciation and recognition

-Oversee student development and club operations for 65 clubs, including purchasing, new club recognition, training and off-campus trip management-Manage numerous program and departmental annual budgets in excess of $586,000-Coordinate club leadership training, including the Fall Leadership Conference, Spring Transition Summit, and advisor training and manage the learning outcomes and assessment for these programs and trainings-Manage all club conference processes, including budget and itinerary creation, budget development and booking student travel arrangements-Organize and manage major campus programs, including the Fall and Spring Involvement Fair and the annual Leadership Awards Banquet where over 200 students, faculty and staff celebrate their accomplishments-Advise the Inter-Greek Council, Order of Omega – National Greek Leadership Honor Society, and the fraternities and sororities on campus, including risk-management, training, new member education and leadership development-Supervise Graduate Assistant who assists with club management and purchasing, as well as event planning for signature events including Late Night Breakfast-Supervise 12 Club Resource Center student staff, including two student managers, to create an inclusive environment for students and manage resources for student organizations-Design and coordinate Yearbook covering all major campus events, student life and senior activities-Serve as liaison to the Global Days of Service Committee and Homecoming/Founder’s Day Committee through Alumni Engagement, additionally serving on the communications sub- committee for both projects-Serve as Conduct Board Facilitator and Hearing Officer for high level cases for the Office of Community Standards

-Advise Special Events and Comedy committees to become more self-aware, work better with their peers, and to plan and execute over 20 events-Facilitate training on leadership, creativity, Robert's Rules of Order and group dynamics-Co-advise Outreach committee which promotes the organizations' branding and events to the student body by managing all social media platforms, poster ordering, bus ads, and other forms of advertising-Manage a budget of over $175,000, and generate and coordinate contracts for performers and agents

-Facilitate Husky Ally SafeZone Training for faculty, staff and students to educate them on LGBTQIA+ issues and allyship-Co-chair of Equal Playing Field Conference Committee, a conference created to have a positive influence on sport and society, informed from a social justice perspective-Advised 4 student workers to plan 6 programs about mental and physical health and wellbeing-Created a guide for faculty to create inclusive curricula and classroom environments for LGBTQIA+ students with specific information for different academic disciplines(http://rainbowcenter.uconn.edu/wp-content/uploads/sites/786/2016/02/Creating-LGBTQ-Curriculum-and-Classroom-Resource-Guide-Fall-2015.pdf)-Researched asexual and pansexual students' experiences at colleges and universities and developed a report to the Director-Co-designed and improved assessment tools, including an evaluation form, for the center to assess learning at programs

-Created a syllabus for a one-credit course which aimed to aid first-year and transfer students in their transition to the university -Facilitated a class of 18 first-year students and mentored a sophomore teaching assistant-Developed weekly lesson plans and assignments to engage students with differing learning styles and create diverse learning opportunities

-Created 36 programs to create community between UConn faculty, staff, and students and the Storrs community-Developed and implemented a leadership development program for the student programming board grounded in the Social Change Model-Co-supervised 2 student employees to ensure execution of event planning, management, and promotion-Redesigned and updated a guide for Graduate Assistants and new professionals in the office outlining procedures, policies, and program data

-Conducted research and assessment for, and planned, the first pre-orientation for multicultural students interested in joining a culturally-based Greek organization at UConn by collaborating with the cultural centers and department staff-Updated education materials about the four councils for new members of Greek life to increase awareness and understanding among the students in the 33 chapters and the 2,000 member Greek community

-Coordinated the UConn Late Night program which provides students with educational, social, and cultural events on campus every Friday and Saturday night serving 500-800 students per weekend-Co-supervised and trained 12 student employees to ensure understanding of office standards and excellent customer service-Empowered student staff to become part of the planning process, and to make decisions in regards to themes, event details, crowd control, risk management and other barriers as they arose-Collaborated with on-campus resources, including event services, marketing, and catering to provide engaging content-Managed and coordinated program arrangements for all performer and vendor needs-Assessed events based on staff evaluation, attendance, and overall cost, and generated an annual report

-Co-facilitated a class of 9 seniors to discuss issues of transitioning out of college and preparing for graduation-Acted as a resource for graduating students on job search, resume writing, interview skills, and addressed other concerns specific to the individual students

Cambridge, Ma

• Assist in conducting lab experiments and/or field studies• Dataset development and maintenance, data analysis• Assist in researching, writing and editing government reports, research papers and related documents, and scientific presentations• Participate in meetings with project lead, supervisor and other team members• Project management support so as to successfully complete project milestones on time and budget

Cambridge, Ma

• Digitized and cataloged over 40 years of reports• Worked with outside organizations to facilitate an on-line public database• Worked with Engineering Psychologists to facilitate experiments and to ensure participant safety• Used databases to perform literature searches

Bryant Center

• Responsible for the safety, security, and daily operations of the Bryant Center and Interfaith Center• Perform hourly rounds in both buildings to ensure that they are running effectively and properly as well as report any and all equipment, infrastructure and technical problems and concerns• Reconcile all cash and safe transactions, as well as, make appropriate deposits throughout the day• The Building Manager will assist the Scheduler, the Event Coordinators, and the Professional Staff in ensuring that all meetings, events, and programs are properly executed. When Event Coordinators are not on shift or scheduled, the Building Manager will perform their duties and their role.•Assist in the daily supervision of the on-duty student employees assigned to the various service areas including managing shift changes, assisting with cash procedures, handling staff and area concerns, directing student employees through issues, and reporting issues to the professional staff members

Smithfield, Ri

• Assist in day to day management functions of the Greek Life office• Manage database and list serves• Monitor phone, email and social media sites• Began creating online portal for Greek Leaders• Archived over 50 years of Greek history

• Assisted professors with their professional research and studies• Used databases to perform literature searches• Created and issue surveys• Used SPSS software to record and analyze data

• Assistant to recreational leaders conducting field trips• Assist developmentally disabled citizens in the eastern Middlesex County area of Massachusetts • Mentor to teen girl group• Assist in the planning and follow through of various programs

• Maintained available stock/inventory• Managed cash register/sales• Provided customer assistance

• Created/maintained website• Managed mass mailings. • Created newsletters• Contributed to management of financial records

Master Of Arts (M.A.), Higher Education And Student Affairs

Activities and Societies: UConn Student Affairs Association (Social Chair September 2014-December 2014, President December 2014-December.

Bachelor Of Arts, Applied Psychology; Minors: Business Administration And Communication, 3.67, Magna Cum Laude

Activities and Societies: Alpha Omicron Pi (Philanthropy Chair and Panhellenic Delegate Fall 2013, Awards Chair 2013, Membership Selection.

Study Abroad

Education record

Yearbook (Editor 2009-2010, Assistant Editor 2008-2009) Community Service Club (President 2008-2010)