Overseeing the North American sales team at Credo AI.

Credo.ai empowers organizations to create AI with the highest ethical standards. We believe that technology should always be in the service of humanity. We operationalize Responsible AI at scale through AI and machine learning (ML) risk management and governance. Learn more at Credo.ai

Working cross-functionally with sales, product, and finance on GTM Operations. Supporting XBDR ( SDRs and BDRs ) Sales, Account Management, and Channel teams.- acquisition, expansion, and renewal strategy- sales ops (data, systems, tools, process)- sales comp, quota, forecasting, performance management- Top of funnel strategy and operations

Responsible for North America Commercial AE team & Global SDR and BDR team.

Responsible for 20 full cycle SMB AEs and 35 inbound and outbound Sales Development Representatives.

Promoted to lead, develop, and coach eight inside sales account executives covering the United States, Canada, and Latin America. Implemented sales training and best practices, including a new sales demo format and talk tracks.➢ Partner with marketing and product teams to funnel customer feedback and target market insights; ensured a viable pipeline to drive strategic customer acquisition.

Promoted to manage a global team of 12:10 Customer Success Managers and two Renewal Specialists. Responsible for selecting, onboarding, and coaching seven new employees as well as developing new hire onboarding curriculum to enable sales performance in less than 60 days.➢ Piloted workflows, customer onboarding, and alignment around pricing and packaging to launch Prezi Business.➢ Drove product adoption during product launch; reached customer acquisition targets onboarding 100 customers within six months and set benchmarks for activation and monthly usage.

Managed daily operations and relationships for 100+ accounts: $500k BoB. Conducted weekly customized product training to optimize product usage among clients. Identified and developed five accounts to serve as Prezi case studies for specific industry verticals and departmental functions.➢ Manage daily operations and relationships for 100+ accounts.➢ Maintained 120% net renewal rate YoY.➢ Mobile automated email communication cadence to ensure account expiration group awareness with anticipated renewal, which contributed to 18% increase in renewal rates.

Designed, implemented, and deployed end-point device backup solutions for seven enterprise customers generating total revenue of $1M. Addressed technical specifications and created a specific set of requirements to guarantee effective client integration. Analyzed inbound leads to develop the new SMB product.➢ Maintained two White Label partnerships and 15 SMB customers representing $500K of ARR.➢ Expanded Affiliate Program acquisition by 15% per month with 500+ active participants.➢ Established relationships with affiliates to increase sales by $10,000 annually.➢ Designed user experience for new mobile products including daily coordination with the developers, UI designer, quality assurance testing, and application submissions, resulting in new iOS and Android applications.

Built relationships with vendors to ensure excellent customer service and product delivery. Partnered cross-functionally to troubleshoot daily items related to accounts payable, pricing, product returns and reducing surplus inventory. Managed acquisition costs and item catalog. Maintained 200 vendors in the healthcare industry.

Oversaw client delivery, managed budgets and improved customer experience. Managed and trained team of 11, including recruiting, selecting and day to day talent management. Worked to design delivery processes to meet specific needs of Fortune 500 and university clients.

Active member of AIESEC U.S. Washington, DC chapter. Coordinated recruitment activities for the chapter including, interviewing and selection of new participants. Helped to expand AIESEC's brand on the GWU campus and on the surrounding DC college campuses through marketing campaigns.

Compiled weekly digest briefings from various political and advocacy organizations. Analyzed various communication and publication methods that organizations were using to reach voters.