Michelle L. Seibold Email & Phone Number

Springfield, Ohio, United States

Oversight of Domestic Receivables at Nexstep Commercial Products* Cash application of customer payments including ACH, credit, and lockbox submissions* Dedicated point of contact for A/R inquiries, research, resolution, and reporting * Establishing and maintaining good rapport with sales and management teams* Fostering effective communication between internal and external customers* Account credit hold administration based on aging balances* Collection of past due… Show more Oversight of Domestic Receivables at Nexstep Commercial Products* Cash application of customer payments including ACH, credit, and lockbox submissions* Dedicated point of contact for A/R inquiries, research, resolution, and reporting * Establishing and maintaining good rapport with sales and management teams* Fostering effective communication between internal and external customers* Account credit hold administration based on aging balances* Collection of past due invoices using strategic methods Show less

Columbus, Ohio, United States

Dedicated acting agent & power of attorney responsibilities for essential, fiscal, and medical necessities.* Committed caregiver, patient advocacy, and hospice transition services for disadvantaged seniors.* Case management, benefit coordination, appointment and transportation coordination.* Principled advisor, document signatory and financial custodianship steward.

Columbus, Ohio

Designated primary point of contact for current and previous student Business Office needs.* Administration of current, aging and loan serviced student billing accounts.* Management of specialty payment arrangements.* Timely review of account hold status updates.* Processing of daily bank uploads and batching of high volume cash, check, credit and web transactions.* Student centered customer service, inquiry resolution, cash application services and statement processing.

Dublin, Oh

Management of $30MM portfolio of 500 domestic and international accounts at Ashland, Inc.* Collection of past due accounts using strategic methods.* Sales order review based on account status. * Immediate collection contact with customer on held orders, follow up with customer service and sales to alert all of the issue.* Frequent review of held orders in SAP.* Researching payment discrepancies (short pays, over payments) and their subsequent resolution. * Cash… Show more Management of $30MM portfolio of 500 domestic and international accounts at Ashland, Inc.* Collection of past due accounts using strategic methods.* Sales order review based on account status. * Immediate collection contact with customer on held orders, follow up with customer service and sales to alert all of the issue.* Frequent review of held orders in SAP.* Researching payment discrepancies (short pays, over payments) and their subsequent resolution. * Cash application for un-applied payments due to unexpected amounts received.* Intake of credit card information for invoice payment processing, subsequent receipts sent to customer* Periodic account review including line of credit and risk adjustments using payment history, D&B & internal matrix outcomes.* Responding to queries regarding accounts via email, telephone & fax, accurately documenting all communications with customers, sales and customer service.* Maintaining/establishing rapport with customer contacts, internal sales and customer service departments, etc. Show less

Columbus, Ohio Metropolitan Area

* Point of contact for regional Accounts Payable communications. Researched payment status of pending checks. Received, coded, vouchered invoices & obtained approvals.* Fleet administration including creation & maintenance of accurate records, repair authorizations, key filing system and coordination of registrations & financials.* Inventory & Warehouse administrative support including purchase order tracking, inventory adjustments, cycle count assistance. * Back-up of Accounts… Show more * Point of contact for regional Accounts Payable communications. Researched payment status of pending checks. Received, coded, vouchered invoices & obtained approvals.* Fleet administration including creation & maintenance of accurate records, repair authorizations, key filing system and coordination of registrations & financials.* Inventory & Warehouse administrative support including purchase order tracking, inventory adjustments, cycle count assistance. * Back-up of Accounts Receivable and Receptionist duties.* Recipient of POW! Customer Service Award for the Columbus regional office. Show less

Associate Of Applied Science, Digital Design And Graphics, 3.6/4.0

Activities and Societies: Graduated cum laude, Phi Theta Kappa Honor Society, Dean's List

High School Diploma