Enthusiastically serving those seeking the dream of home ownership!

Luxury Homes Agent for Toll Brothers

SaaS Solution Sales for everyone from Developers, Architects & Engineers to General Contractors, Subcontractors, Manufacturers & Suppliers.Was 3rd in the company in sales, within the 1st 90 days of employment.

Michelle works with Credit Unions and Community Banks to build and establish new relationships and forward growing partnerships in North and South Carolina.Took and passed S.A.F.E. MLO National Course w/ NC Component w/in 1st 30 days of re-entering the Mortgage side of the Banking World

Michelle worked with local and global organizations throughout the complex sales process helping Sales Operations Teams close the divide between Sales & Marketing teams around the world. KnowledgeTree based its Integration with SalesForce.com from its roots in best in-class SaaS document management technologies enabling global collaboration; and, applied social, analytic, and mining capabilities for transformative insights; resulting in greater efficiencies and increased sales.Michelle also conducted new hire interviews and acted as a mentor and team lead.

Launched WFMS on East Coast; regularly work with and train personal, business, & private bankers on finding and referring qualified prospects. Constantly seek out acquisition customers using current product and cross sale of business banking products and this has resulted in the highest business banking conversion rate in the “East”, amongst peers, and winning new business relationships. Regularly using knowledge of business financials to consult with businesses in an educated fashion. Able to intelligently discuss receivables and how the year over year increase of them can affect a company’s cash flow and approvals for loans. Regularly use and create reports to find the most strategic way to approach businesses and market to them. Actively self-sourced leads due to reputation and personal presence in the market. Closed and implemented the first multi-location, multi-million dollar merchant acquisition in the “East”.

Responsible for educating Physician's, Hospitalists, and Case Managers on Lincare's Respiratory Home Care Services available. Required to fully educate referral sources on Medicare Parts B and D, Respiratory Medications, Oxygen Benefits, Sleep Therapy with CPAP and BiPAP, etc. I primarily worked with Pulmonary, Internal Med, Family Practice, and Cardiologists.

Responsible for increasing sales and market share by attracting and developing new client relationships while maintaining current relationships for JPMorganChase & Co. I was responsible for account and expense management. I developed market strategies to ensure that Chase was doing business with the most knowledgeable and reputable clients in my market. Made frequent onsite (16 per week) visits to clients in order to give presentations on product changes and new technology. Developed and maintained a strong team relationship with Operations personnel in order to facilitate transactions and improve the customer experience.Selected Accomplishments• Recognized as a “Rising Star” for 2007• Currently listed as Leader’s Circle Contender (Top 10% of Sales Team)

I was responsible for conducting outside business to business sales calls, as well as provide service support and reactivate an archived base clientele. I continually sought new business opportunities and to establish productive relationships. My duties included ensuring applications consistently met fundamental underwriting standards. I assisted in the development of new marketing ideas and promotional materials. I conducted onsite monthly training sessions for clients.

As a Civilian Safety Consultant for the NCCCPS, I was a Subject Matter Expert (SME), responsible for working with the IT department to create a system that would aid in the tracking of Safety Training such as First Aid & CPR, along with Personal Protective Equipment such as bullet proof vests. NCCCPS contained seven divisions, which included the State Highway Patrol, Alcohol Law Enforecement, and the State Bureau of Investigations.I also aided in the coordination of a retirement and retention study of Law Enforcement Officials that was later presented to the NC State Legislature, in combination with East Carolina University.