Michelle Mcintosh Email & Phone Number

Winter Garden, Fl, Us

Lake Mary, Florida, United States

Lake Mary, Florida, United States

Winter Garden, Florida, United States

Combining 17 years hotel account executive and group sales experience with my love of cruising, international travel, and providing exceptional customer service. Member CLIA (Cruise Line International Assoc) and ASTA (American Society Travel Advisors). Specializing in River and Ocean Cruises, custom European Vacations, and All-Inclusive Resort bookings.

Florida, United States

Senior Account Executive: June 2012 – December 2019 o While remote-based in Florida, I effectively partnered with managed and franchised hotel sales executives to develop strategy execution approaches for assigned and prospect corporate accounts. I exceeded annual sales goals 6 of 7 years and was recognized as US Account Sales Top Performer for 2018 by exceeding my group revenue goal by 265%, booking over $35 Million in revenue against a goal of $14 Million. o Responsible for proactively soliciting group and business travel revenue from mid-sized and large corporate buyers headquartered in Florida. My focus was to penetrate and grow market share for managed and franchised Marriott International properties worldwide across 30+ brands including luxury and convention / resort. Successfully conducted in-person and virtual customer business reviews with corporate meeting planners and Procurement teams, to ensure I fully understood buyers’ key drivers. Established mutually agreeable objectives and actionable next steps to create a positive environment for buyers to do business with Marriott International worldwide. I next partnered with hotel on-site sales managers and General Managers to negotiate group and business transient contracts, ranging from small 10-person room blocks to large, complex multi-million dollar conferences spanning multiple properties over multiple years. Senior Catering Sales Executive, Corporate Accounts: February 2005 – June 2012Executive Assistant to General Manager: June 2003 – February 2005The Ritz-Carlton and JW Marriott Orlando, Grande Lakes o Developed and executed corporate catering strategic sales plan for dual hotel, luxury property with 1,584 guest rooms and over 140,000 square feet of meeting/event space. Responsible for proactive solicitation, contract negotiations and securing corporate catering business from Executive Meetings through 1,500 attendee events. Conducted on-property site visits.

Clermont, Fl

Successfully implemented marketing plan for strategic consulting firm focused on public policy issues impacting the telecommunications, energy and technology industries. Created, promoted, contracted and hosted semi-annual conferences at luxury properties, resulting in valuable interactive experiences for the organization with CEO level registrants, nationally recognized speakers and invited guests representing Fortune 500 Companies and State Government.

Maitland, Fl

Successfully implemented marketing plan for multiple, newly launched technology companies in partnership with defense contractors and venture capital firms/investors. Developed branding strategy including logo creation, sales kits and marketing materials targeting technology partners and investors. Drafted, edited and published quarterly newsletters, press releases to specialized trade journals and major national news sources, and coordinated all aspects of national trade show participation to include collateral development, exhibit graphics and design, and on-site logistics. Designed and executed special events successful in generating increased company investments.

Fayetteville, Ar

Responsible for increating the number of viable referrals to multi-level provider of behavioral health care services. Referrals were generated from target groups such as physicians, educators, social service agencies, family members and media. Supervised marketing, sales and business development departments. Negotiated and secured contracts with national managed healthcare companies. Provided formal training to healthcare system staff to improve overall qualify of referrals and customer care.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor Of Science - Bs, Business Administration & Psychology

Activities and Societies: Delta Sigma Pi Professional Business Fraternity, Member Psi Chi Honor Society, Member Mortarboard Honor Society.