Michelle Smith Email & Phone Number

Detroit, Michigan

•Assisted employees with questions relating to compensation, benefits, immigration, disability, ADA accommodations, time-off, worker’s compensation, training, policy interpretation and much more.•Established myself as a trusted adviser to senior leadership.•Collaborated with legal council on employee relations cases.•Improved employee retention and satisfaction as an employee advocate.•Provided on-site support at multiple client sites•Managed six (6) Employee Resource Groups, which included a $12k annual budget.•Participated in organizational cost cutting initiatives such as downsizing, reorganization, and reductions in workforce.•Provided analysis and reports to management based on information extracted from HRIS.•Coordinated and monitored annual performance appraisals and salary reviews for equity and consistency.•Facilitated Marketing for Success, Tough Conversations, and Litigation Landmines training.•Hosted New Hire Orientation and conducted Exit Interviews.•Supported and maintained company business standards and compliance of company policy.

•Provided day-to-day support to field employees.•Prepared and delivered annual performance appraisals.•Served as the principal employee advocate, mentor, coach, and sponsor.

Supervised a high volume call center.

Food Systems Economic Management

Education record